Kimberly T.
Great customer service
Great customer service! Had to return an item and the process was simple and free. Great products and purity

LiftMode offers pure Dietary Supplement ingredients in useful amounts directly to purchasers who aren't interested in paying for hype and packaging.
LiftMode (liftmode.com) has 7,574 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Kimberly T.
Great customer service! Had to return an item and the process was simple and free. Great products and purity
Sara S.
The most potent and pure extract on the market, best kanna extract ever. I’ve never had such happiness as when I was taking their kanna elixir daily. Had to stop because it was too much happiness:) I also appreciate the one ingredient approach as a person who likes full control of my own stack. I’m very grateful to this company for being the only vendor that offers THH which is the reason for my sanity and the improvement in my mental health as I don’t tolerate any pharmaceutical ssri. THH is the sweet spot of enough serotonin receptors inhibition in my opinion. It doesn’t cause sexual side effect or change in your personality or makes you feel muted like anything SRI usually it does. It’s just doesn’t let you burn all your serotonin fast then become rigid or obsessed which is how low serotonin demonstrate in my profile (I am on the spectrum) Same personality, but more grounded and regulated. Not numb nor sedated and definitely not high and unmotivated. It just works on the background. I currently switched to a monthly subscription of this product because I don’t want ever run out of it because believe me, I did twice and the change in my behavior and view of life with instant. It’s true that you don’t know if your supplement works and what it does to you until you skip it. I hope they never discontinue this amazing medicine. It’s been a year of trial and as a Biohacker and a person who tried almost everything, this is the longest I’ve ever been on the same noot without any pooping out or paying the price of the good mood later because some sort of interaction or downregulating. There’s actually some evidences that thh upregulate serotonin receptors permanently but even if it doesn’t, the acute effect is enough for me. A bit expensive but totally worth it as I don’t think there’s any other component that has that subtle approach to serotonin which requires very delicate balance.
Response from LiftModeOct 20, 2026
Hello Sara, Thank you warmly for your kind and clear feedback and deep explanation of your personal experience and the benefits you've gained from LiftMode products! Wow! If only the world knew better how effective and helpful our products are. Thank you for pointing out our purity "no fluff/stuff" standards and value! Please come back to visit us again soon and please keep letting others know about us! We look forward to hearing back from you again soon. Warm regards, Leo and the LiftMode Team
NW
I've been buying from them for 15 years and they've never even made a mistake. Their products are as pure as you'll find anywhere and they source a huge variety of incredible compounds.
Response from LiftModeOct 20, 2026
Hello NW, Thank you again for taking the time to share such wonderful feedback here on TrustPilot! You're helping to get the word out about our quality products and service, please continue doing so! Thank you most of all for 15 years of Customer Loyalty and for sharing that as well! We look forward to hearing back from you again soon and to serving you even better in the future, with more new cutting edge products and sincere customer care! Kind regards, Leo and the LiftMode Team
Christiane
Great products I know I can trust. Excellent customer service. Hassle free online ordering.
Response from LiftModeAug 27, 2026
Hello Chris, Thank you so very much for taking time to share a positive review about us here! We truly appreciate your support and look forward to hearing back from you again soon! Warm regards, Leo and the LiftMode Team
customer
I was sent the wrong product. I emailed a picture of the product they sent along. I emailed 3 times and called their phone line twice. You never actually get to talk to anyone. It's just a recording and leave a message. No one responded to my emails or voice messages. VERY POOR CUSTOMER SERVICE. I'm now looking into ways to get my money back. Would give zero stars if I could. UPDATE --After 3 phone calls, 4 emails, and this review, I was contacted by a person from a different company who said they would send me the product I ordered and receive a tracking number when it was shipped. 5 days later, no tracking number, no more answers to my emails. DO NOT PURCHASE FROM LIFT MODE. THEY WILL STEAL YOUR MONEY. UPDATE---after two weeks of emails, calls, reviews, I finally received my product and was refunded my money. I will say they have good products, but their customer service is very poor. It shouldn't take two weeks to resolve something like this.
Response from LiftModeAug 6, 2026
Hello, Thank you very much for your sharing your negative experience with our company. We always appreciate honest feedback and we're slowly rebuilding our Customer Service Department after a major scaling back to keep our doors/online store open at all! We sincerely apologize for this horrible experience you had! It was not a different company, that contacted you back. We're glad you finally got your order! But moreover we regret that you had such an experience with us. I - Leo, have returned to LiftMode.com and now our Customer Service will return to its highly rated and globally appreciated and recognized level of standards operation! We hope that you and others will return, knowing that we are now better staffed to remain promptly responsive and responsible for providing only the best Customer Care! Hopefully, we will hear back from you again soon. Warmest regards, Leo and the LiftMode Team
Trudy T.
Never got purchase it's going on two months no response to my phone calls 😒 you have to type in to ai stil no response what a scam
Response from LiftModeAug 6, 2026
Hello Trudy, Thank you for your sharing honest feedback! Again, we're slowly rebuilding our Customer Service Department after a major scaling back to keep our doors/online store open at all! We sincerely apologize for our Call Center closure, it will remain closed for the time being. However, you may count on a prompt reply and follow up from us via email. Again, Leo has finally returned to LiftMode.com and now our Customer Service will return again to its highly rated and globally appreciated and recognized level of standard operation! We hope that you will give us another chance to serve you better! Please contact us via email if you have still not received your order, so we may take care of you right away! Hopefully, we will hear back from you again soon and we can take care of any unresolved concerns. We apologize for this experience and we are here to serve our Customers as great as we once did and were well known for! Kind regards, Leo and the LiftMode Team
Mark W.
When I first ordered, I didn’t get a tracking number or any type of notification that my order went through - only took money from my account. After waiting a few hours, I emailed them wondering what happened and they didn’t get back to me til the next day. I honestly thought I was scammed! But they sent me the tracking number next day and got my Kanna Extract a few days later and am very happy with my purchase! I will be ordering from LiftMode again!
Response from LiftModeAug 27, 2026
Hello Mark, Thank you for your support and very kind and honest review! We appreciate you taking the time to share a positive experience with our online store and products! Please never hesitate to contact us and please continue to let everyone know about us. Best regards, Leo and the LiftMode Team
A P.
I placed and order and immediately my credit card, email address, and physical address were used in multiple fraudulent charges. Their systems are compromised--or they are frauds themselves--and they don't seem to care. They need to be stopped.
Response from LiftModeAug 6, 2026
Hello AP, Thank you for your sharing your feedback! Sorry but this is totally false and incorrect! Our systems are NOT compromised and we are certainly not frauds! I worked for over a dozen years - accepting credit card orders via phone for over a decade without EVER having any of them compromised. Due to losing our top-sellers, we did have to scale back and I was laid off until very recently, since early 2024, so I was unable to respond to any emails or other concerns regarding your concerns. We're rebuilding our Customer Service Department and we apologize for any experience that you had such an experience. Please contact us back now if you your concerns were not resolved or to provide any information you can, that may help us investigate this further for our own security and the safety of all of our customers. We do not take such accusations, nor concerns lightly and we're here to help you and all of our customers to make sure you know we are not only trustworthy and highly respected but that we're also a uniquely generous and transparent company! We hope that you will give us another chance to serve you better! Please contact us via email, so we may take care of any concerns right away! Hopefully, we will hear back from you again soon and we can take care of any unresolved concerns. We apologize for this experience and we are here to serve our Customers as great as we once did and were well known for! Best regards, Leo and the LiftMode Team