Dot
Looks great online, fit awkwardly in perosn
The styles of the clothing look amazing and unique online, but when I received them the fit of each item was very awkward. Quality seemed good, in that the fabrics used were nice, rather than paper-thin and only good for a few wears. However when it came to fit, some items ran really small, while others were just very disproportionate in how they were cut. Shipping was accurate to how they explain it on their website and I was kept up to date on shipping status via email and SMS which was nice. Luckily they have an easy return process so that's a huge plus. I wish I had more luck when I ordered from them the first time, since I may have purchased again in the future. Maybe they are better for accessories where fit won't matter as much.
Response from souk + SEPIANov 3, 2021
Hi Dot, It breaks our hearts that we couldn't quite satisfy you given how things have progressed. It seems we have impressed you quality-wise and by how accurate we are with the estimated time we have provided in our website. The shipping updates you have received throughout the whole process was also a plus, but despite all that, it still leaves us with regrets. But what's done can no longer be undone. Still, we wouldn't forgive ourselves if we fail to make it up to you this time. As a token of our appreciation for your organic review, we would like to offer you some store credits, the amount shall be privately disclosed between you and I. The only thing we will be needing from you is your order number or the email address associated with your order. We are looking forward to hearing back from you. Please reach us back as soon as you read this response. We'll be expecting you at [email protected]. With Gratitude, —The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia