Undine H.
Hello again
Hello again! I just wanted to come back with my review of the Thessaloniki coat that I purchased from you. I absolutely love it! I can definitely say I'm a satisfied customer and will be purchasing from you again.

souk + SEPIA is listed under Malls & Marketplaces in New York, New York.
souk + SEPIA (soukandsepia.com) has 744 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Undine H.
Hello again! I just wanted to come back with my review of the Thessaloniki coat that I purchased from you. I absolutely love it! I can definitely say I'm a satisfied customer and will be purchasing from you again.
Sherrie B.
Love this company for not only their beautiful goods, but also for their outstanding customer service. I became a customer during the pandemic and experienced a delay in delivery of items. From the beginning of the global supply/delivery issues, this company stayed in constant and consistent communication with customers. One of my issues was taking longer to resolve than anticipated and multiple options to resolve were presented. Most recently Aly assisted in resolving a technical issue on the website. I’m truly a highly satisfied customer and will continue to shop with souk+SEPIA.
Connie J.
I am stunned at all of these bad reviews! I can only assume that mostly unhappy customers are posting reviews. I have ordered several items for myself and others with no problems. Lots of people order and sell stuff from China, y'all...🙄
denise L.
I would like to thank Aly for her quick response to a E-mail I sent in reference to confirming my refund.My order # was UJSS129193.I am so happy for Souk +Sepia professionalism and always putting there customers first.Making sure customers are always satisfied with there orders. I will definitely continue to be a Loyal customer not only are there clothing unique and beautiful they are very Affordable. Thank you Mrs. Denise Lovett ❤️
Response from souk + SEPIAOct 26, 2022
Hello, Denise! Thank you for showing your unwavering support for us with this review! I guess we can say we Lovett, Denise! It's a real pleasure to have real supporters like you around! We only happily take your money when we can assure ourselves that our customers are satisfied. We can promise you our continued dedication towards customer service excellence. With Gratitude, The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia
Sammi C.
I love Souk and Sepia and can’t wait to keep ordering. I have a feeling they are my new addiction. The clothes are amazing and unique 💞💜💝
Response from souk + SEPIAOct 7, 2022
And we got a feeling we'll be the dealers to supply your addiction, Sammi! You made our day with your exceptionally kind words. Not gonna lie, it's been a while since we've received one like this and we sure as hell missed this feeling! Thank you for bringing joy into our lives today, Sammi! We hope to see you again by the shop! We have plenty of pieces you'll certainly want to see yourself wearing! If you ever need help with anything, we're always here for you! With Gratitude, The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia
Sheila S.
Clothing is very unique and the quality is great. Shipping has gotten a little better and customer service is excellent!
Response from souk + SEPIAAug 13, 2022
Hi Sheila, We cannot thank you enough for going out of your way to write us a favorable review! And props 'cause you've also noticed the improved shipping! Well, now we have an even better one, in the form of souk SWIFT! This is a service which offers two to three days shipping time. The joy we feel when customers show their appreciation in whatever way, shape or form is immeasurable! As you all know, this was a tough half of the year for us, but with our zeal for overall improvement, we overcame the hardships. We did it all because we want to give everyone the experience they very much deserve. Once more, we extend our gratitude to you, Sheila! We pray you share more wonderful memories with us. Have a pleasant weekend! With Gratitude, The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia
Ifonia J.
I can always depend on Souk + Sepia for vibrant, unique and quality items to complete a look!
Response from souk + SEPIAAug 6, 2022
Hi Ifonia, How morally uplifting this message is! You genuinely made our day with your praises! Thank you so much for trusting souk + SEPIA and being a blessing to us! We're so happy to know you can rely on us for your looks! We're only getting better and better for you and your support is the fuel driving us to pursue excellence. We'd love to see you stunt in our merchandise. If you haven't done this yet, please don't hesitate to tag us (@soukandsepia) in your socials such as Instagram. We'll feature you in our customer album! Let's toast in celebration of life and good looks! 🥂 With Gratitude, The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia
Erika
I have great experiences! Products are exactly as advertised. Customer service responds promptly!!
Response from souk + SEPIAJul 6, 2022
Hello Erika, We have been in great need of positive reviews lately! We cannot say the negative feedback hasn't been affecting us mentally, but just one genuine feedback bearing positive words is a spiritually uplifting, and that's how badly we need it! I believe we cannot express our gratitude enough for what you have done. It means a lot to us! We greatly appreciate you, Erika! We wish you luck in your endeavors! With Gratitude, The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia