Sophie & OliviaReviews of sophieolivia-lingerie.com

Response from Sophie & OliviaOct 1, 2026

Hi Ciarra, Thank you so much for your wonderful feedback! We’re thrilled to hear that you love the quality, softness, and overall look of your lingerie, and we’re especially happy to hear that your husband loves it too! We’re sorry to hear that the sizing wasn’t quite as expected. We really appreciate you sharing this with us, and we’ll be sure to pass your feedback regarding the sizing chart along to our team. We’d love to have you shop with us again in the future, and we’ll be happy to help you find the right size when you’re ready. Thank you again for your support! ❤️

Response from Sophie & OliviaSep 30, 2026

Hi Irena, Thank you so much for your lovely review! We’re sorry the delivery took a little longer than expected, but we’re thrilled to hear that you absolutely love your items. We truly appreciate your patience and support. Thank you for choosing Sophie & Olivia Lingerie!

Response from Sophie & OliviaSep 30, 2026

Hi Stefanie, Thank you so much for your kind feedback! We’re delighted to hear that our team responded quickly and was able to resolve your issue. We truly appreciate your support and are happy we could assist you!

Response from Sophie & OliviaSep 30, 2026

Hi Lee, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with the softness, quality, and fit of your items. We truly appreciate your support and are glad to know they fit true to size!

Response from Sophie & OliviaSep 30, 2026

Thank you so much for your wonderful review! We’re thrilled to hear that your lingerie arrived quickly, fit perfectly, and made you feel confident and beautiful.

Response from Sophie & OliviaSep 29, 2026

Hi Chris, We’re sorry to hear that your return has been delayed in customs for such a long time. We understand how frustrating and disappointing this situation must be. As previously explained, the 40% partial refund is an alternative option that allows you to keep the items without returning them. Alternatively, you may proceed with the return, and once the package is received and inspected in accordance with our return policy, we can process the applicable refund. Unfortunately, we’re unable to combine these options or issue a partial refund before receiving the returned goods. We understand your concerns and appreciate your patience. If you need further assistance with your return, please contact our customer support team so we can review your case.

Response from Sophie & OliviaSep 28, 2026

Hi Brahma, Thank you so much for your wonderful feedback! We’re delighted to hear that our team was able to assist you promptly with your shipping address change. We truly appreciate your kind words and support. Thank you for choosing Sophie & Olivia Lingerie!

Response from Sophie & OliviaSep 28, 2026

Hi Lilly, Thank you so much for your wonderful review and recommendation! We’re thrilled to hear that you love the Joyce 4-Piece Set and that it makes you feel confident and powerful. We appreciate your feedback regarding the thigh garters and adjustability. Your comments are valuable to us and will be shared with our team for review. We’re also glad our team could respond promptly and arrange a replacement set for you. Thank you for your support and for choosing Sophie & Olivia Lingerie. We look forward to helping you find more beautiful pieces in the future!