SongtrustReviews of songtrust.com

Songtrust is excellent 👌

Hello, the experience was very good, everything is very intuitive and when you upload a song and walk around the web a bit, everything is already familiar, thank you very much, greetings Rudy Ochoa

Me siento satisfecho con la recoleccion de mis regalias, nunca había visto esos números, relamente están haciendo un buen trabajo, y cuando he necesitado ayuda han respondido en el tiempo estipulado

Support was easy and great, I am pleased I signed up.

I'm with Songtrust for almost 2 years now and I have mixed feelings about them. Registration was easy - and the dashboard is easy to use (despite the site having some technical problems here and there). It's no challenge to register your pieces regularly and Songtrust is best for those artists who are looking for an uncomplicated way to collect their publishing royalties worldwide and (!) don't really care for accuracy. Artists who are happy to receive "anything" without the biggest self-effort. I've received royalties after one year (like it's written by them) and it's working - but if there's any problem, if you need anyone, if there's any specific individual case - easy words: If you need real service, don't expect one.. Mails take months to be responded. My last ticket from April (!) is still unanswered and it looks like I even can't send another request with another concern. I can't send support tickets - it's blocked - nothing is happening. I can't await help. In the music business, when you're an eager independent artist, this is really NOT what you're looking for, we all need reliable support. I was obligated to enter my real name as songwriter by Songtrust, while on my CMO, special signs haven't been accepted. Songtrust just changed my songwriter's name in the registration on different sites. What's the consequence? Claim conflicts - multiple delays. On the MLC my pieces haven't been registered correctly under one name. I've reached out to the international affair team with GEMA, can't reach out to Songtrust though. I really have a problem that needs to be solved and you can't receive help or even think about it may be them who reach out to you when there's a possible issue (what I do expect to be honest). This is only what I notice and see myself. Don't expect the biggest accuracy overall in general. ISWC are missing in the PRO registration, despite millions of streams, I haven't received any of my performance royalties (which are also based in streaming), only mechanical? I don't know why. And there aren't the promised worldwide catches from 65 societies, but from like 4 countries, while my music is being played almost everywhere. The insight page really needs improvement, you can't see an overview how your tracks perform, which society collects how much in what country for you, or what's the registration status of your pieces - or if there's a mistake or missing registration. Not being blind about everything and able to interact as well, would be helpful. It looks like the interest or effort isn't there after the 100$ receive. This would all be so helpful and a clear 5 star, if it would work smoothly like promised. I still say "so far". I don't give up yet, put my trust into Songtrust's Team to improv and all my own effort into solving things and to receive what belongs to the composer. Like I said, if you don't care for all of this and you just want to receive imperfect publishing royalties, this is your place.

I was pleased by my recent interaction asking Songrust to remove one of my songs from my list. This was handled quickly and professionally. My first interaction was a few years ago when I joined Songrust. During my initial registration my email address was not recorded accurately into my account (possibly a computer glitch or perhaps a type-o human error on my part). It took over a month to get it squared away. That was disappointing. Being somewhat old-school I greatly appreciate being able to call a business and speak with an actual person rather being referred by bots to FAQs.

It was self explanatory it all made sense

It was simple straightforward and easy to use.