Stephanie K.
Product is beautiful
Product is beautiful, came quickly and everything exceeded our expectations
Response from SolutionbasedSep 26, 2024
Thanks for taking the time to review us. We appreciate it.
At SolutionBased Inc, our mission is to empower individuals with disabilities and seniors to remain in their beloved homes. We are committed to creating innovative, cost-effective solutions that improve daily living. Customer feedback is invaluable to us, guiding our continuous improvement of products and services. Based in Los Angeles, our team provides direct, personalized support without outsourcing calls. Please don't hesitate to reach out with any questions or concerns. Best, Israel Gamburd, CEO
Solutionbased (solutionbased.com) has 269 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Excellent
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269 approved reviews, newest moderated first
Stephanie K.
Product is beautiful, came quickly and everything exceeded our expectations
Response from SolutionbasedSep 26, 2024
Thanks for taking the time to review us. We appreciate it.
Onionjim
Shipping was extremely fast (Ordered Friday. Received on Monday) and the product was well packed. After two weeks of use, it has proven to be exactly what we needed. Easy to setup and use, perfectly functional, a nice blend/compromise between weight and stability, and has a well written manual. Unlike another source I tried to use, this one has a US-based customer service (I verified with a call) that can handle warranty and/or parts if needed.
Response from SolutionbasedSep 7, 2024
Thank you so much for your kind review! We're happy to hear that the BathLyft product met your expectations and that the setup was smooth. We pride ourselves on fast shipping and reliable customer service, so it's great to know you had a positive experience.
elana V.
Wonderful, great service and quality products. Highly recommend.
Response from SolutionbasedSep 7, 2024
Thanks for taking the time to review us.
Margo R.
Really easy to order replacement parts Quick shipping
Response from SolutionbasedAug 29, 2024
Thanks for taking the time to review your experience.
T C.
Our shower chair has been a life saver. We use it on a daily basis. When one of the wheels became damaged I reached out to the company for a solution. I received a reply within 24 hours with a direct link to the replacement part. Ordering was easy and shipping was processed quickly. Our chair is working like new again.
Response from SolutionbasedAug 13, 2024
Thanks for taking the time to review our product and company. We appreciate it.
Teri
Love the shower buddy shower/commode chair.
Response from SolutionbasedAug 13, 2024
Thanks for the love! We're thrilled to hear you're enjoying your ShowerBuddy chair!
Janet D.
Shipped immediately and was very helpful in what to order to get what I needed to help with my husband. I love my SG 3 slide chair
Response from SolutionbasedJul 23, 2024
Thanks for sharing your experience. We love it that you love your SG3 and hope you get many years of good use out of it!
ELP A.
Awesome customer service. Chat with Emmanuel and Chad always friendly and knowledgeable.
Response from SolutionbasedJun 28, 2024
Thanks for Thanks for the awesome shoutout! Emmanuel and Chad are thrilled to hear you enjoyed their friendly and knowledgeable service. We’re always here to help!