Solstice SunglassesReviews of solsticesunglasses.com

Response from Solstice SunglassesSep 16, 2026

Hi, Thank you for sharing your feedback. We understand your concern regarding the shipping update. Your order is still within the 7–10 business day processing timeframe stated on our website before shipment. We are working to have your order shipped as soon as possible and will send your shipping confirmation and tracking information once it ships. We appreciate your patience and understanding.

Response from Solstice SunglassesSep 15, 2026

Hi, Thank you for your review. We’re sorry to hear that your order took longer than expected. Your order experienced a slight delay due to the holiday, but it is now scheduled to ship very soon. We appreciate your patience and understanding, and we’re always working to improve our processing and shipping times.

Response from Solstice SunglassesSep 15, 2026

Hi, We’re sorry for the extended wait and understand how frustrating it can be to see an order remain in preparation for so long. Your order experienced an unexpected processing delay, but it is now scheduled to ship within the next 1–2 business days. We appreciate your patience and are always working to improve our processing and shipping times.

Response from Solstice SunglassesSep 15, 2026

Hi, We understand your frustration and appreciate you sharing your feedback. Your order is currently still within the processing timeframe provided at checkout, which is 10–14 business days before shipment. Once your order is ready to ship, tracking information will be provided. We appreciate your patience while we complete the processing of your order.

Response from Solstice SunglassesSep 15, 2026

Hi, We’re sorry to hear about your experience. We understand the concern when an order has not yet shipped. Your order is currently within the 10–14 business day processing timeframe provided at checkout. This timeframe is for processing before shipment, and tracking will be sent as soon as your order ships. Thank you for your patience.

Response from Solstice SunglassesSep 15, 2026

Hi, We’re sorry to hear about your experience. We understand how disappointing it is when an order is canceled and refunded, especially when the sunglasses were intended as a birthday gift. We regret that the experience did not meet your expectations. We appreciate your feedback and are always working to improve our processing and communication so we can provide a better experience for our customers.

Response from Solstice SunglassesSep 15, 2026

Hi, We understand your concern regarding the shipping timeframe. The 7–10 business day timeframe is the expected processing and shipping timeframe for this particular product, as stated at checkout. We appreciate your patience and understanding while we work to complete your order within the provided timeframe.

Response from Solstice SunglassesSep 15, 2026

Hi, We’re sorry for the delay and understand your concern about not having received tracking information yet. Your order is scheduled to ship today, and tracking information will be provided once it has shipped. We appreciate your patience and understanding.