Solstice SunglassesReviews of solsticesunglasses.com

Response from Solstice SunglassesSep 16, 2026

Hi, Thank you for sharing your feedback. We understand your concern about not seeing shipping updates and appreciate the opportunity to clarify. This specific frame typically has a processing timeframe of 10–14 business days before shipment, and your order is still within that timeframe. We are actively working to get it shipped as soon as possible. Once it ships, you will receive a confirmation email with the tracking information. We appreciate your patience and hope to provide you with a smooth experience from here on.

Response from Solstice SunglassesSep 15, 2026

HI, We’re sorry to hear that you haven’t received your order yet. We understand how frustrating it can be to wait longer than expected. We’re working to get your order shipped as soon as possible and are always working to improve our processing and shipping times. We appreciate your patience.

Response from Solstice SunglassesSep 15, 2026

Hi, We’re sorry for the confusion regarding the discount. Our promotional discount codes apply to eligible full-price items and cannot be combined with items that are already discounted or on sale. We appreciate your feedback and hope this helps clarify our discount policy.

Response from Solstice SunglassesSep 2, 2026

Hi, Thank you for sharing your feedback. We’re sorry for the confusion regarding the 20% welcome discount. The offer applies to full-price items only and cannot be combined with items that are already on sale. In this case, the item you selected was already 40% off, which is why the 20% discount code could not be applied. We understand how this may have been unclear.