Solstice SunglassesReviews of solsticesunglasses.com

Response from Solstice SunglassesSep 16, 2026

Hi, We're so glad you appreciate our wide selection of brand-name styles! Thank you for your wonderful feedback.

Response from Solstice SunglassesSep 16, 2026

Hi, Thank you for sharing your feedback. We understand your concern about not seeing shipping updates and appreciate the opportunity to clarify. This specific frame typically has a processing timeframe of 10–14 business days before shipment, and your order is still within that timeframe. We are actively working to get it shipped as soon as possible. Once it ships, you will receive a confirmation email with the tracking information. We appreciate your patience and hope to provide you with a smooth experience from here on.

Response from Solstice SunglassesSep 16, 2026

HI, Thank you for sharing your feedback. We’re sorry for the slight delay with your order and understand your frustration with the longer-than-expected fulfillment time. We’re glad to confirm that your order has now shipped, and we have sent you a shipping confirmation email with the tracking information. You can use the tracking details provided to follow the shipment’s progress. We appreciate your patience and apologize again for the inconvenience. We are continuing to work on improving our fulfillment times and providing faster service.

Response from Solstice SunglassesSep 16, 2026

Hi, We're so glad to hear that your order arrived quickly and met your expectations! We appreciate your positive feedback.

Response from Solstice SunglassesSep 16, 2026

Hi, Thank you for sharing your feedback. We understand how important it is to receive your glasses as soon as possible. This specific frame has a processing timeframe of approximately 10–14 business days before shipment. We’re closely monitoring orders and always do our best to have them shipped as soon as possible. We appreciate your patience and understanding.

Response from Solstice SunglassesSep 16, 2026

Hi, We are so happy to hear you found our website easy to navigate and appreciated our pricing and checkout process. Thank you for your wonderful feedback!

Response from Solstice SunglassesSep 16, 2026

Hi, Thank you for your feedback, and we’re sorry for the inconvenience regarding the billing and shipping addresses. We’d be happy to help you correct this. Please reach out to our Customer Support team at [email protected], and we’ll be happy to assist you.

Response from Solstice SunglassesSep 16, 2026

Hi, We’re sorry for any confusion regarding the delivery status. The Shop App may sometimes display an incorrect or confusing status. According to our records, your order has not yet been delivered and is still within the expected 7–10 business day timeframe from the date it shipped. You received a shipping confirmation with the tracking information, and we’re continuing to monitor the shipment until it reaches you. Thank you for your patience and understanding.