Solace HealthReviews of solace.health

She helped me out a lot getting through the tough time after I had my heart attack and my pancreas and colon problem she got a hold of the right people and help me get those here to take care of me I really appreciate it we should be more people like that

Randi Howell became my advocate a couple of months ago. She has brought her experience in life and her expertise in the medical field to help me navigate my medical needs. I appreciate her and the company she represents.

I have to tell you that I was nervous. I found them on Facebook but that's also where I found my lawyer was on Facebook. I have to tell you though they have been absolutely amazing. My case manager Randi is absolutely amazing. I just love her to death. Give them a shot. They will take good care of you I promise.

Working with Solace Health my advocate and Dr are truly excellent. Adrianne is very caring and helpful with everything that needs to be done. I would recommend Solace Health to anyone.

Autumn is my case worker and she’s absolutely saved my sanity! She found the doctors I needed, let me choose from among them and made the appointments. She knows the resources i have no clue are available. She’s thorough and she follows through. I had no idea where to start after my recent move and she’s been a lifesaver.

You are probably in a similar situation as I was, in chronic pain, physically and mentally tired of jumping through hoops, tired of being treated like your chronic pain was only important enough to just note it on your chart. For years I researched and chose doctors or clinics in my area that stated ‘they’ were the ones to ‘eliminate’ pain! Some of those medical offices helped and some suggested I couldn’t possibly be in that much pain because ’nothing could be seen on my xray’. I could no longer work as a nurse nor care for my small children alone. I became more isolated at home, my friends couldn’t relate so relationships suffered then ended. Many years later in my chronic pain journey, I made it onto Medicare. I had concerns about coverage for my current medical needs as well as likely future costs. Then I was informed my current Medicare Advantage plan was ending in my county and I needed to sort out what choices to make now. I was worried and no one in my family had a clue. I saw an ad for Solace on social media somewhere. Solace seemed to be offering a lifeline to Medicare participants suffering from chronic pain. I had never found any organization that was actually reaching out to offer help. Could it be? I thought it was worth a try. I reached out and Solace reached back. I took a chance. What began as a discussion with my Solace contact Courtney Hall RN about Medicare, doctors, medication, medical history, procedures, surgeries, treatments etc in those early calls, grew into a relationship based on mutual respect. She treated my chronic pain history with empathy and genuine concern for me. She sure had her hands full but dove into my particular needs immediately sending me the names and information of all the Medicare Advantage plans in my county and statewide. A few days later were more emails filled with charts showing comparisons of the plans, the monthly cost of each, lists of which plans covered my medications at what costs. Courtney Hall was the help I always needed throughout this lifelong pain management trek I have been on alone. I had never felt so heard, understood, believed and truly cared about before developing my relationship with Courtney. Together we sorted through even a new diagnosis of cancer I received, on top of my pain issues. We spoke on the phone about twice a month and then more frequently when my cancer surgery approached. Courtney helped me by emailing a list of items I should consider having at the ready at home, to ease my pain, to safely shower, care for my incision etc. Her contributions to my situation were both practical and personal. We talked about transportation, who could run errands or get groceries if I needed that help after surgery. With her help I was able coordinate my own needs, my family both nearby and 150 miles away where surgery happened then get back home as pain free as possible. I don’t feel my Solace match or partner in health, Courtney Hall RN, is the only person who is available on the Solace website that is personable, likable and so very knowledgeable. The service Solace provides is provided by real nurses that care about each individual who reaches out to them. My life has been so enriched since my first phone call to Solace. I am so appreciative that Solace provides the kind of help I always needed

My advocate Madison is a tremendous help to me in finding the appropriate doctors and scheduling appointments for me explaining some of the problems that I have in Laymans terms so I have a better understanding. She also is very helpful in organizing my paperwork so it’s all available when I need it. All in all, she gives me tremendous support It’s really wonderful to know that there is somebody in my corner making sure I get the proper care thank you, Madison.

Crystal, our advocate, has been helpful and provides us with a lot of important information.