Solace HealthReviews of solace.health

I can get real frustrated with navigating the medical appts. I was on face book I saw an advertisement for Solace. Best thing I ever did. My advocate Michelle is a like a tornado 🌪. She just keeps going thru the hurdles like they are children's speed bumps. I was getting ready to totally give up but when I spoke with her and felt her not going to take no fir an answer. I also have mental health issues and insurance companies know you will give up. Thats is where Solace is so wonderful. My advocate Michelle knows that too and her fighter attitude comes out for me. If you need help I recommend highly Solace. And Michelle.

Janell has seen me thru the worst periods of my life. Even before that, she was invaluable, helping me deal with wheelchair issues and finding a new place to live.Then my only daughter died unexpectedly when she was 30 years old. I truly don't know how I would have survived that w/o Janell's support! Soon after that, I lost a longtime caregiver who meant a lot to me (she didn't die, she just quit) and a man I've been with nearly 30 years, said goodbye. So I'm suffering all these losses and Janell was the one constant thru it all. The final disaster is that I ended up homeless! That happened in mid-December of '25. We're now approaching the first of March, and I still haven't found an apt. I really feel I've lost EVERYTHING, except Janell & my cats! She has helped me with so much, from moral support, to finding agencies to keep me from living on the street in the dead of a Chicago winter. I look forward to our talks, and know I'll always feel better when we hang up. I can't remember what my life was like before she came into my life!

My experience was exceptional—and a huge part of that is thanks to Jennifer, my advocate. From day one, she was knowledgeable, steady, and genuinely invested in helping me move forward. She didn’t just “process” my case; she took the time to understand the full picture and walked me through each step with clarity and patience. Jennifer navigated complex details, coordinated appointments, and connected me with resources I wouldn’t have found on my own. Her communication was clear and timely, and she followed through on what she said she would do. That reliability matters. The overall service is strong, but having Jennifer as my advocate made the experience personal and impactful. Her professionalism and compassion made a real difference in my life. I’m truly grateful.

My advocates name is Lisa B, she was compassionate about her job. She explained how the this program works for the people and how together one could navigate through their healing process while on going health treatment and institutions. She was a wonderful source of information that I never even knew about. I am grateful for learning about this program and plan to pass this on. Everyone should have resources like this. Thank you for being there. Thank you Lisa for your kind heart and compassion to help others like me.

Goes beyond duties and answers and explains what is going on. Wonderful experience so far well above my expectations.

Naomi Works very hard. Naomi has been such a blessing in my life. She goes the extra mile to help her clients get the help they’re needed. Naomi has been a huge blessing in my life. Thank you Naomi 👍

The diligence and professionalism

If I could give 10 stars, I would. Muroo H. is my medical advocate, and she is so on top of my super complex medical needs that it's like having an AI assistant with a great deal of genuine compassion and competence. Muroo helps with everything, finding housing, keeping doctors informed, getting appointments when there are 'none' available... she's a miracle worker. She is incredibly responsive and I learned very quickly that once I turned it over to Muroo, I didn't have to worry about it, she has been remarkably reliable and communicative, always keeping me in the loop. She is also very kind, which is really important given the complexities of my illnesses and injuries. I rarely provide glowing reviews, as I'm a picky consumer. But Solace absolutely nails it with their advocacy. Muroo has gone above and beyond multiple times, and she has alleviated so much stress that has enabled me to focus more on healing and surviving. Thank you, Solace! ***Note*** I reduced the number of stars in this review because out of nowhere, I was informed that Muroo's hours had been slashed, and in the midst of assisting me with multiple tasks, she simply quit helping. I'm not sure if it was Medicare or Solace, but Solace provided no notice, no information on # of hours per week allowed, etc. It was very disappointing and it occurred at a time where Muroo's assistance was critical. I thought this was incredibly unprofessional and unfair on Solace's part.