Heather R.
Jenny helps find doctors, help.
Jenny helps find doctors, resources, help, funding.

Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Heather R.
Jenny helps find doctors, resources, help, funding.
LG
At 14, chronic illness didn’t just interrupt the life I had—it dismantled it. Piece by piece, it took school, friendships, independence, and replaced them with waiting rooms, paperwork, and long stretches of being alone. I spent years navigating a system that wasn’t built for my complexity, fighting for every single inch I could get, and it still wasn’t enough. I’ve been to over 15 institutions. I’ve tried everything I was told would help: doctors, surgeries, treatments, social workers, non-profit advocates, programs. But in my experience, the medical system is strained in ways that affect everyone inside it. By the time I found solace, I wasn’t hopeful—I was desperate. Truly desperate. There wasn’t quality of life left to protect, only something to salvage. My Solace advocate was the first to show me a different way. Not one where everything is a fight, where the quiet implication is that “if you were stronger, or more organized, or wanted to be better, things would work out”-- no, not that version. In the past month, I’ve gotten more done than I had in years. Not because I suddenly became capable of doing more, but because I’m not carrying it alone anymore. The calls, the scheduling, the medications, the insurance—the endless, invisible work of trying to stay alive inside a system that exhausts you—someone else is helping hold it. I’m not healed, but my life is so much better. In a system that can feel cold and impossible to navigate alone, Solace is the best resource I’ve found for getting through. They meet me right where I am; in addition to their resourcing, they seem to have an integrative approach to supporting– which is exactly what my chronic conditions have required. I hope Solace gets recognized for what it’s actually doing—for the kind of impact that doesn’t always show up in numbers, but in people like me getting pieces of their lives back. I hope Solace continue to grow and reach more people– everyone deserves to live without as much suffering, even if that means they need a little extra support.
Ingrid C.
Six advocates in a row each one of them was dishonest. They just plain didn't show up for my appointments with no contact no communication or they didn't do what we agreed they would do and then also not show up for our appointment. They will treat you like you're a crazy person as they have no respect for their elders. Management does not respond in any way to your concerns. This operation is run by a bunch of 20 year olds who have no idea what it's like to be sick or disabled. This is simply an easy way to make money off of Medicare and Medicaid. Dear Jeremy I'm going to be talking about you and filing complaints about you
Response from Solace HealthApr 14, 2026
Ingrid, we're very sorry to hear of your experience using Solace. We want you to know that this is not the standard level of care we aim to provide our patients and that we have looked into this incident. We feel it is important to note that our team worked very closely with you at every opportunity to resolve the issues that you experienced as well as to get you appointed with new advocates at every request. We also want to note that our team of advocates and physicians are licensed professionals who average 16 years in the healthcare industry, and whose only goal is to make patients lives easier. We truly regret that this was not your experience and appreciate you providing us this feedback so that we can ensure no other patient feels this way in the future.
Martin G.
Beyond expectations
Michael D.
Solace health. I am reporting that my advocate Marilyn is a great person to work with. She is just what you need in am advocate. No problems. So solace and Marilyn keep up the great help. Sincerely Michael Denton
Stephan Shaid K.
My advocate has been very helpful
Bruce E.
Emily Bodily listened to my story, embraced and understood my needs and has been working feverishly to accomplish the mission.
Mark G.
My health care advocate has been a 100% helpful to me in navigating the health care system.