Solace Health Reviews | Read Customer Reviews of solace.health

Solace Health Reviews | Read Customer Reviews of solace.health

Solace Health reviews

1,334 approved reviews, newest moderated first

William M.
May 8, 2026
Wonderful professional and caring compassionate services.
Attentive professional services. Performing at a compassionate and thorough way. My health advocate Amber cale is wonderful and very important to my healthcare needs. Solace is wonderful in every single way I can think of. I'm very happy that I chose this company to be my healthcare advocate.
Response from Solace HealthMay 28, 2026
We are so glad to hear about your positive experience with our services and your advocate. Your kind words truly mean a lot to us.
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Sherrie H.
May 8, 2026
Kayla is precious
Kayla is precious! Very helpful and knowledgeable!
Response from Solace HealthMay 28, 2026
Thank you for sharing this!
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Beverly
May 7, 2026
A Service that is there for your you when you need it the most! need it the most!
Just being there for me makes all the difference. Bethany Owens at Solace is excellent and has great listening skills, and she helps to keep me calm and on track with appointments and tasks.
Response from Solace HealthMay 28, 2026
We are so glad to hear Bethany is making a positive difference for you. Your kind words about our team mean a great deal to us.
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Allena B.
May 7, 2026
This is a scam
This is a scam. They didn't come to scheduled meeting and have tried to bill.
Response from Solace HealthMay 28, 2026
Allena, we are sorry to hear of any issues that you experienced while working with Solace. Please know that this is not our standard, and we only bill for appointments that occur. If your advocate was not able to make an appointment but you saw a charge, please give us a call at (240)693-3281.
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Peggie B.
May 7, 2026
I have Chau as my advocate
I have Chau as my advocate. She is so pleasant and helpful to communicate with. Her follow-up and organizational skills are fantastic, researching topics and needs we discuss immediately. Chau is such a valuable asset for me. I’m so happy to have her.
Response from Solace HealthMay 28, 2026
We are so happy to hear about your positive experience with our advocate, we'll make sure to pass this feedback on to her. We appreciate you sharing your kind words and valuable feedback!
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Brenda
May 7, 2026
Waiting for help /accomplishments
Nothing sadly has been accomplished yet….i know it’s being worked on May 13,2026-I have a new CW-very thorough -I certainly did not mean for that as I do not know how the system works but she is very kind, thorough, and excited to help! Thank you Solace!
Response from Solace HealthMay 12, 2026
Hi Brenda, thank you for your review. We apologize that there has been no movement yet on your care. It does sometimes take time, but we hope that you've found that you've been communicated with thoroughly throughout your experience. We'll take a look directly into your experience and work with the team to make any improvements we can. Thank you for giving us this chance to grow.
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Joseph G.
May 6, 2026
We never got engaged because the doctor…
We never got engaged because the doctor never showed up for the intake call two nights in a row. They then sent automatic follow up emails asking how the calls went! My Mom was concerned that this would be indicative of their future poor communications and so she wasn’t willing to try a third time. Very Disappointing because my sister and I really needed this help coordinating care for Mom. Now we are looking for a a different similar service.
Response from Solace HealthMay 12, 2026
Joseph, we're so sorry to hear that this was your experience using our services, as this is never how we wish for our patients to feel. Please know that we are working hard to improve our rescheduling process and to fine tune how patients are notified in the event that a physician is not able to make an appointment. We'd really love another opportunity to make it right for you, and have reached out for more information from you so that we can look into the exact issues that occurred with your mothers scheduled appointments. Thank you for sharing this feedback.
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customer
May 6, 2026
Everyone needs an advocate
When I first heard about this I thought it must be a scam. You know, too good to be true. All of the paperwork, red tape,phone calls, and research, makes it hard for us seniors. We find ourselves just giving up and suffering in silence. Now, I have someone looking out for me and helping me by navigating all the bullshit that is Medicare and/or the insurance supplements. My advocate is my new best friend.
Response from Solace HealthMay 28, 2026
We're so glad we could help navigate the complexities of Medicare and insurance supplements for you. It's wonderful to know our advocate has become such a valuable resource.
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