customer
They make you feel heard
They make you feel heard
Response from Solace HealthJun 23, 2026
That is so wonderful to hear. Thank you for sharing!

Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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customer
They make you feel heard
Response from Solace HealthJun 23, 2026
That is so wonderful to hear. Thank you for sharing!
LouAnn N.
My advocate, April Taylor is wonderful. April is very caring, empathetic, helpful, kind, all the attributes that make her truly wonderful. She has, and continues to be a trusted and valued friend.
Response from Solace HealthJun 22, 2026
We're so glad to hear such wonderful feedback! We truly appreciate you sharing your positive experience with April. 💚💚
Shelly
The company has been extremely helpful. My advocate has always kept in contact with me and very informative.
Response from Solace HealthJun 22, 2026
This is so great to hear and staying in contact and keeping you informed is exactly what every patient deserves. We are so glad your advocate has been showing up for you consistently and thank you so much for taking the time to share this 💚
Stacia
Solace billed my insurance $1,000 for what they called a "consultation" which never happened. This company is a Fraudulent Scam! Because patients have no co-pay, they have no idea how much or how often Solace is billing for what, in reality, is a phone service with a nurse you never meet. I am reporting them to the Better Business Bureau. The irony? My insurance company provides an online nurse advocate for FREE with no insurance billing. If you need a patient advocate, contact your insurance company, not a scam you found on Facebook!
Response from Solace HealthJun 22, 2026
We are so sorry to hear about your experience and we take billing concerns extremely seriously. Solace is a fully legitimate HIPAA compliant service and any concern about billing for services not rendered is something our leadership team needs to look into right away. We are going to request more information from you to get this resolved as quickly as possible.
Toni W.
The staff is very compassionate and helpful. I really need them to help me with confusing insurance matters, etc. Brittany is my advocate and is excellent.
Response from Solace HealthJun 22, 2026
We are so happy to hear this and compassionate and helpful is exactly what we strive to be every single day. Insurance matters can be incredibly confusing and we are so glad Brittany has been there to help you navigate it all. Thank you so much for sharing this 💚💚💚
Renda D.
Kristen Standley is very professional, well prepared, and efficient. I really appreciate her kindness and encouragement. Thank you, Solace.
Response from Solace HealthJun 22, 2026
This is so wonderful to hear. Professional, prepared, kind, and encouraging is exactly the standard every patient deserves. Thank you so much for taking the time to share this with us!
customer
My advocate gives me great ideas, she always follows through and communicates honestly which is good.
Response from Solace HealthJun 22, 2026
We are so happy to hear you have such a great relationship with your advocate. Thank you for sharing!
Frances T.
Keeping in contact with me frequently and up dating my information seeking what medical benefits I have with my insurance through Medicare & Tricare for Life.
Response from Solace HealthJun 22, 2026
We're so glad to hear we've been helpful in updating your information and clarifying your medical benefits. Thank you for your kind words!