Elizabeth
Great communication from Chester
We ordered the Eames replica with the white glove service. There was a glitch in the communication with the white glove service and it did not happen as expected… and I was very impressed with the communication afterwards from Chester to “make it right”. This ended up being an A+ experience due to Chester’s customer service and we truly love the chair!! Would order again and recommend to friends.
Response from SohnneDec 15, 2025
Hi Eliz, Thank you so much for your wonderful review, Elizabeth! We’re sorry again about the white glove service glitch, but we’re truly glad Chester was able to step in and make it right. Hearing that it turned into an A+ experience—and that you love the chair—means a lot. Thanks for recommending us! Best, Steve Sohnne team


