Snap-on ToolsReviews of snapon.com

u rip my husband off of almost $400. the guy swore up and down the tool would fit..well it doesnt. we want a refund.

Bought snap on as told they are the best tools I have to disagree tools failing within a few months of purchase and customer service is very poor. You can’t contact the local rep when told to return for warranty Poor product poor service I will be going to another manufacturer

Roscoe Patos, is the worst of the franchisee for snap-on tools! He had the audacity to text my phone late at night (10pm) and demand money that I owe for a pry bar set. I have text messages from him being unprofessional, rude, and discriminating. Calling me a low life, a liar, an idiot. If this is the kind of people that snap-on tools wants to represent their name and tools, I’ll run for the hills and disappear. My wife was sleeping at this time and she got so angry because of what Roscoe Patos was doing. I called corporate and made the complaint, and not mention, I requested for him to never appear at my job again. I have never seen or heard of such hateful words coming from a supposed stand up guy that turned into a complete ignorant person! I told corporate I really don’t want to pay him the money back due to his actions and words used on me. I will never buy from snap-on again!

Worse company ever there customers services matches there emmison tester shocking..

My husband was a mechanic and has had a revolving account for years. He recently passed and this company started blowing his phone up 1wk after demanding their items back. He has a huge box that was purchased from them and I let them come and get it and they agreed to call the even on the account. I have no clue what he bought or had on this revolving account, but they have continued to start calling my phone demanding all these additional items. They claim they are going to take further action. My name is no where on this account and I was not even aware of what he ever got from them. This is a horrible company. Can they not just let the deceased rest in peace. Most companies have to have a copy of a death certificate for the person on the account and then it is written off. Please people think about your loved ones before purchasing anything from this company.

What a waste of time. Snap on reps never turn up despite repeated requests to facilitate our sites and repeated empty promises that they will be there next week never transpire. The local rep, Stuart Tyrrell has no customer service skills whatsoever! Snap on state/believe that they are the market leader, yet they allow their franchisees to run their business in such shameful manner. Best using other brands which have now surpassed Snap On by a country mile. Customer service is non existent. Not just my opinion i might add, this is widely spoken about in the motor trade and Snap On clearly choose not to act on feedback!

The only thing snap on is good at anymore is lying their asses off they cannot complete orders and lack communication skills all the way around

zero stars is more appropriate! Theyre a bunch of scammers! selling you machines with expriring sensors and no one told us! mahcine was $15,000 and no one told us the sensors expire every 4 yrs! $800 for a new sensor...total BS