Snap-on ToolsReviews of snapon.com

For Professional mechanics nothing beats Snap On. Mac is also good. For the general handyman that just piddling around get cheaper tools. But in tools you get what you pay for. I have Snap On tools that I bought over 40 years ago and I can sell them now for more than I paid for them, you can’t do that with cheap tools. Snap On tools last and professionals need lasting quality, that’s why Snap On has been around for so long. Don’t let the whiners fool you.

A Snap-On Tools van was outside when I returned so I asked the chap how long he would be there as I wanted to park my car in front of my house. What a kind and understanding driver! He offered to move the van, no problem, as he understood parking difficulties. Very few polite, understanding people today, I can't say all SOT are like this but this chap deserves credit. Springhead Road, Northfleet 26/01/26

Had a serious issue with an apollo d9. Once things had been established, a plan was formulated. And got a new unit sent out to me. The compliance team worked very hard to get a solution. Very pleased with the professional approach I was given to get to the bottom of the problem. Top marks.

Love these tools, I have one of the best tool truck drivers in Rick Lute, I do understand that the experience with any tool truck is largely based on how good the driver is. Snap-On's goal is to make a better product & from everything I've seen they follow through on that goal more than any other company.

I sent Snap on, UK? an email and await a response to my broken tool that is 30 years old with a lifetime guarantee. The last time I'm tried to claim they refused my claim. It was worn out. The new terms and conditions of Snap on Tools state lots of conditions. I paid 3 times the cost of a normal tools for lifetime guarantee and when I need this to happen I expect it to happen. I am alive and the tools clearly states it's part number and maker. Update to come soon. Should I believe all the negative things I see on line? I don't know. Having worked for Mac tools at some point I have some thoughts. Snap on. Please respond to my email. All the best David update 20th Feb. I wrote to Snap-on uk and now get this response. DoNotReply at snapon.com. Write to Snap-on uk and it reverts to .com? The robot says, Thank you for contacting the Snap-on Tools Customer Care Center. Please note, currently it is taking up to 3 days to respond to email. I aksed for a local cusotmer services to get back to me now. I assumed this post would be monitored? lets wait a few days and see. Update today 21st Feb. Good news the USA passed me to the uk Ketting Office 01536413800 and then to their local Dealer Andy he has lots of tools in the van and he is going to help me with a replacement tool, he has to order one for me. Very professions service. David

This review is regarding the Snap-On CT8850. This tool is a ½ inch drive impact driver used for removing rusty, seized bolts. It is a pretty hefty tool but Snap-On did a great job manufacturing it and removing any unnecessary weight. It is not a heavy tool but it can take on heavy tasks. The battery it uses is an 18 volt 4.0 mah or 5.0 mah battery and it lasts a long time. I just bought one a while ago and it is still on its first charge after a lot of use. The main shaft is at an angle above the handle plane in case you need to take off wheel lug nuts and the tool can't fit because it's being blocked by the wheel. Snap-On fixed that when they produced this tool. It is an amazing idea that improved the ease of use tremendously. The material is made out of a tough rubber and a heavy plastic. The rubber parts include the handle, making it comfortable to hold, and some parts of the shell. The heavy plastic makes up most of the shell which makes it feel very durable. I have been needing an impact driver for a long time and I was skeptical at first when purchasing because Snap-On’s products are a little pricier than other companies like Matco, Milwaukee, and Dewalt, but this tool was well worth it and Snap-On and Milwaukee tools will always be my personal preference. I believe they make the most durable, and effective tools in the trade. This tool has helped me with really tough tasks like over torqued tractor lug nuts to crankshaft bolts; it takes the bolts right off without a problem. Well done Snap-On!

So I've had Brian Smith the vendor for kingston and the surrounding areas. He has been nothing but amazing from the time I met him till today, where I still deal with him. My credit wasn't that great he went out of his way to make sure I got nothing but the best interest and so forth for my credit. My credit is now 700 Thanks to snap on and Brian Smith. Hands down the best vendor I have ever delt with he's honest, fair, friendly, extremely intelligent when it comes to every aspect about snap on and how he deals with his customer. I got another job where he doesn't go, but I've delt with him for so long I told him that when he gets to his stop that's closest to where I will be working that I will take a lunch to go meet him. I wish nothing but the best for Him and his family and his serious awesome peterbuilt snap on truck!!

Have Snapon toolbox for many years. Needed part to repair lid. Snapon dealer not able to help. Contacted Snapon corporate. Sent pics and details and they sent part. Excellent customer service.