customer
great service
grace did a great job
Response from Snap MailboxFeb 9, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!

SnapMailbox was borne out of the desire to improve the virtual mailbox space giving the customers what we wanted - flexibility and reasonable pricing. We wanted to be able to access all of our mail online from anywhere in the world while using a real, private and secure street address and figured others did too.
Snap Mailbox (snapmailbox.com) has 621 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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customer
grace did a great job
Response from Snap MailboxFeb 9, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Latoya H.
They claim to be “HASSLE FREE” but that’s a lie! Don’t waste your time or money with this service. There are hidden fees associated with this service and the employees at the processing center are not trust worthy. Although you pay a monthly fee for a virtual mailbox; if you have letters or packages that come to the mailbox, you cannot pick it up in person. SnapMailbox charges you to forward the letter or package to your residence. I found out the hard way. I ordered supplies from a supplier and paid the shipping fee to have it sent to my SnapMailbox. I tried to pick up the packages at the post office where the mailbox is located and I couldn’t. I called customer service and they told me I had to wait for the process center to process my packages, once I get a notification, I would have to pay an additional to have my packages forwarded. I’ve been waiting for 3 days for SnapMailbox to process my package I still haven’t gotten a notification for the packages that it’s been processed. No one can find them. This service cost me time and money! I now have to contact the supplier and see if I can get a replacement. I’ve had SnapMailbox for 2 months before I cancelled! It takes forever to get your mail. There are better companies out here! It’s not worth the hassle!
Response from Snap MailboxFeb 1, 2023
Hello Latoya, It was a pleasure working with you and we're happy to clarify all your inquiries and confusions. Rest assured that we will exhaust all our resources to provide you with the best service you deserve. Thank you!
Cheyenne M.
I love This service!
Response from Snap MailboxJan 30, 2023
hank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
kelitajackson
Great asistance
Response from Snap MailboxJan 30, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Michelle T.
SnapMailBox is great for 1st time business owners. We made a mistake and were getting charged for extra storage for months without noticing. The SnapBox rep kindly explained to us why we were getting charged and even reversed months of extra charges for us as a courtesy. Much appreciated.
Response from Snap MailboxJan 30, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Payback P.
Fast response, quickly fixed my problem and very professional and helpful. The company is great
Response from Snap MailboxJan 27, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Louis L.
Very Professional, and helpful
Response from Snap MailboxJan 27, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Juliet J.
Thank you for taking care of my needs so quickly. You were very efficient.
Response from Snap MailboxJan 27, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!