SMOKReviews of smoktech.com

I bought a novo2s from a vape shop and didn't even have it a full day and it started leaking contacted the shop and they informed me they don't do exchanges or refunds and to contact the manufacturer so I sent a email and explained what was going on and they asked me if I had done this this and this which I had well after that email I never heard back from them..I will never buy any product of theirs again

Warranty requested and approved. Currently 8 weeks and not received, stopped answering my emails.

I recently purchased a batch of coils which are most definitely faulty. 3 burnt out in a row after following completely correct preparation advice and SMOK just simply said yes we have defective coils and no we won’t refund them because they are consumables!!! What the hell! Wouldn’t recommend, fraudsters

Be Careful Guys! Factory sealed smok V2 kit arrived yesterday, wrong tank in box that didnt fit device and the device is faulty. Thankfully the vape company i purchased from have taken the hit and are sending me a vaporesso sky solo plus for free which i have 3 of and should of stuck with vaporesso.Will never touch smok again.

These comments 😂😂 smok are one of the best vape brands ever. I've had 2 smok branded vapes and there the only ones that can get me off the smoking. Never had a problem

Brought a nord c vape on 2/06/24 now after only a week it has stopped working tried filling a claim but their website is not working. I hat this company. 7574127765

My original vape wouldn't turn off within a month of receiving it. I contacted customer services who required video proof of the fault plus the code on the box and receipt. Fair enough. After reading these reviews, I feel extremely lucky that I received a replacement! However, this one is doing the same thing! The instructions state that pressing 5 times in quick succession will turn vape on. Long hold to vape and then 5 presses to turn off. Its not turning off and I seem to have to do numerous times of 5 presses to get it on. I've also had to charge it for half hour to get it to work despite 3 lights flashing which mean charge is full. A very frustrating process and a waste of charging battery just coz it won't turn off. Although I am grateful for the replacement, I was hoping it would work properly. I would not recommend this product. I have given 2 * because customer service sent me a replacement.

This company and brand is HORRIBLE. The vape store said I had to take it up with the manufacturer and guess what??? The manufacturer said there’s nothing they can do about faulty coils because they aren’t under warranty. I have had 3 faulty coils within the past 2 weeks. Now I am not poor by any means, but I am not wealthy either. I think $4.77 a coil is a little steep especially if you are changing them every 3 days OR if you put them in and they are faulty at the getgo. Depending on the coil, i may need to change after 2 days. I mean REALLY? And the other coils are just as bad. I put it in and immediately it says OHMS too low. Well this is faulty. And so now I am out $15.00. And nothing I can do about it. If this persists, I may not out a lot more. Very VERY frustrating. Get it together and start making good products or no one will buy from you again.