SMOKReviews of smoktech.com

Had gpriv since nov 2024 guess what faulty no chance of getting thru to em for warranty purposes avoid at all cost useless company only after money

Fixed high voltage, burnt taste,

SMOK are a synonym for leak, leaking, leaks and leaky. 100% rely on SMOK products to leak every were all the time

if you feel like getting your hands covered in vape juice and want to waste your money buy a smok, this has to be the worst product ever made, Leaks all the time, I have tested all the devices and checked with customer support and it is clear they all have a design defect that the maker is never going to change, you think you are buying a good brand but it is not. tested with new tanks and new coils and they all leak, even when not being used, customer services will tell you that the pods are not covered by any warranty so as long as the device turns on you get zero help, after checking on the internet there are people all over the world having the same issues. DO NOT PURCHASE A SMOK, return them to the shop striaght away if its a recent purchase. I would give them product Minus stars if possible.

Updated review from May 2025 My journey with Smok's vaping products has been a bit of a rollercoaster, but ultimately, one with a satisfying resolution. I initially purchased a Smok RHA 220 mod in February of this year, hoping for a reliable and enjoyable vaping experience. Unfortunately, my enthusiasm was short-lived, as the device unexpectedly broke in May. What followed was a frustrating period of communication. I delivered many online reviews and engaged in numerous email exchanges with the company. After what felt like an endless back-and-forth, I was finally promised a replacement mod. However, the communication then went silent, leaving me wondering if my efforts had been in vain. Undeterred, I continued my "crusade" to get the issue resolved. My persistence paid off today when, to my surprise and delight, a complete Rigil full vape kit arrived on my doorstep! My experience serves as a testament to the power of perseverance. While the initial product failure and the subsequent communication challenges were certainly frustrating, Smok ultimately came through with a more than satisfactory resolution. (Thanks Winnie!) For anyone out there facing similar issues with a product, I implore you: don't give up and persevere! Your efforts might just lead to a positive outcome. Unfortunately this whole experience has left a bitter aftertaste & i will certainly not be buying any more Smok products anytime soon.

The Smock Novo Master vape is shit. They leak all the time, waste of money.

I purchased a SMOK NOVO GT at the back end of last year, and about 2 weeks ago the device just started going off on its own. I tried to raise a ticket through their site but this just never worked, so I contacted them via email. After some back and forth, they finally accepted the fault and said they would issue a replacement, but couldnt give an ETA. Fast forward 2.5 weeks and finally the a replacement unit arrives, but its only a NOVO Master, the cheapest version in the range and half the price of the unit I purchased originally. After contacting them again, the response was, thats all we got so hope you enjoy......... This is exceptionally poor customer service - they have not replaced my device like for like in the first 6 months or offered any kind of refund - will not buy from them again

Bought a new baby Smok vape 7 days ago. As soon as it gets to 60% battery it says low battery and stops working and yes I bought a new battery in case it was a lemon. I would not recommend and if I could get the money back I would but obviously once opened and used it can't be replaced. Expensive, badly made i will be bin it £50 in the bin PLEASE DO NOT BUY THIS PRODUCT I CANT EVEN GET HOLD OF THE COMPANY TO ASK WHAT I CAN DO.