Amazon.comReviews of smile.amazon.com

For 9 months now I have had problems with Amazon Drivers not delivering my package at my home! I still have issues with the drivers NOT DELIVERING my packages to my home. When Amazon get their Logistics right then they will be A 100% BEST EVER! THEIR DELIVERIES STINK...VERY POOR! Linda Bowe Hughes

All Amazon emails contain tracking pixels. Also known as web beacons, theses secretive codes are embedded in all Amazon emails and are designed to collect IP address, device and browser details, etc. Unlike cookies, there is no request for customers' consent. After years of reports to Amazon customer service, domain registrant, admin, tech and abuse departments, no one bothered to even respond. After complaints via public boards, only things I heard are PR statements, repeated with cut and paste, over and over.

Amazon for the most part dose a fine job overall, like there hubs delivery 📮great, home delivery had nothing to be concerned about, products good no problem with the cheaper products or ect as a prime time plan it does save on shipping if you do a good amount of shopping with them, one thing I am not a big fan of is being Amazon Prime member it would seem that you would have more benefits with this kinda misleading like free music, movies, but you try to download the app and there some sort of problem with it like extra money or app just don't work but anyway overall great service.

I've had an Amazon account for over 10 years. In the past I've had problems such as unknown packages coming to me that I never ordered. In those packages were things that included adult toys, clothes, iPhone accessories, ect. The clothes were way too small for anyone I know to be able to wear. No one I know has an iPhone. Why would I want adult toys? I contacted Amazon cs multiple times and they assured me that this would stop. Well, it did. When I moved in Sept. Then in late Nov, I'm reviewing some of my previous purchases and some get accepted but the rest were rejected and then I get an email that basically says my ability to post reviews and engage in the community has been revoked. All 200+ of my reviews were then deleted from Amazon. I've tried to contact Amazon about this and am only told to review their community standards and then after talking to the 100th or so chat rep, I get an email that tells me to provide proof that I didn't make my account to just make reviews, that I'm not affiliated with anyone I've bought from, that I'm not getting free products in exchange for reviews, ect. I replied to said email and asked what proof would be acceptable and got a reply stating they wouldn't be replying to any more emails. I made a complaint with the bbb asking for clarification on exactly what I did to get my reviewing ability banned and was once again told the community standards and possible reasons for the their decision, not the actual reason. I have the emails and will attach them if given the option. Edit: I did a Google search for recieved random Amazon packages and one of the results was a news outlet story about something called a brushing scam and it basically said it's a form of identity theft cause someone opens an Amazon account in your name with your address to bolster their sales numbers. So, that's why I haven't gotten any more random packages since I moved. The BBB has an article about it.

I tried to registre a seller's account on Amazon, but despite a number of attempts of uploading the required documents, I never succeeded in having their system approve them. The system did not give much information about what was wrong, and as I see that all the documents I uploaded fulfil their list of requirements to them. Trying to contact Amazon, I got an email stating that they could not approve my documents, and that I could open a case by writting to 'trms-siv-sesunoir[at]amazon.com'. This turned out to be waste of time, as the answer only said that they could not tell what was wrong, and would not answer any more of my emails. This mail was clearly written in advance, and as such, it did not relate to the specific question I asked. It just suggested that I consulted the forum and had other sellers help solve the issue. To me it appears that Amazon has tried to automate the registration process to such a level that it no longer functions, and that they are too arrogant to use the resources needed in order to provide the proper help for those that need a bit more guidance. This leaves an impression of Amazon being a rather cold and heartless company that has been totally cleaned of any human elements for profit optimization. But as a consequence of this, you will loose the business I could have driven to your side, as well as received this less than optimal "recommendation" of your service. I consider both aspects to be an opportunity lost, due to you not taking proper responsibility for handling your customers with the proper respect and give them the guidance needed.

Following a recent purchase, I went to review the product and got this message instead: "We apologize but Amazon has noticed some unusual reviewing activity on this account. As a result, all reviews submitted by this account have been removed and this account will no longer be able to contribute reviews and other content on Amazon. If you would like to learn more, please see our community guidelines. To contact us about this decision, please email..." I tried to contact them using the email they provided, and they didn't even bother to respond. My wife got on chat with customer service, and they said they'd had a system-wide issue that affected a number of customers and they would fix/reset my account. If the issue was true, you'd expect they'd send out an email apology to all affected accounts. And if you can't isolate which accounts to do that, you send out an email/press release to ALL accounts. Even game developers do that, but Amazon couldn't be bothered. That was over a month ago (well before "holiday shopping season" was over), and nothing's been done. So either she was lied to about the system issue, lied to about fixing my account, and/or they haven't bothered to try to address the issue. Pathetic.

Questionable products Do not buy Auto parts from Amazon. Sellers claim genuine products, though the boxes are unsealed and inside bags do not have manufacture's logo. Customer service is for PR cut and paste stock phrases only.

I cannot trust anything from Amazon anymore!!! I suspect a lot of the products are fake or the products are rejects from the original companies. Received defective batteries, books, supplements, you name it! I am canceling my Prime for next year. I am done. I would rather have quality products that I spend my hard earned money on rather than getting junk in two days.