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Amazon Customer Service Sucks.
I have been a prime customer for over 8 years now and their customer service has totally gone downhill. The delivery dates are never guaranteed and items arrive much later than expected. So why am I paying 100+ every year for a prime membership that doesn't even give me the benefits described? I have spoken to customer service countless times and they try to keep me as a prime customer by apologizing and offering me a promotional discount. How about improving your service?? They always give temporary solutions. I will be cancelling my prime membership and be using another service instead.


