Smart RetractReviews of smartretract.com

Response from Smart RetractOct 15, 2020

Hi Sam! Thank you for your "Best gates around" review! Please let us know if you ever have any questions. Deanna at Smart Retract.

Response from Smart RetractOct 15, 2020

Hi Debra--thank you for loving Retract-A-Gate and your 4-star review! The issue you are describing is very unusual and we'd like to help. Please contact our customer service at [email protected]. We take pride in our customer service and are sure with a few small suggestions, we can help resolve the issue. Thanks, Deanna at Smart Retract.

Response from Smart RetractOct 15, 2020

Hi George--thank you for the excellent 5-star review! We take pride in our customer service and we'd like to help. Please contact our customer service at [email protected]. Thanks again, Deanna at Smart Retract.

Response from Smart RetractOct 15, 2020

Hi Megan--thanks for your great purchase review also for recommending Retract-A-Gate to your friends! Please let us know if you ever have any questions and we are happy to offer installation suggestions too. Thanks again, Deanna at Smart Retract.

Response from Smart RetractOct 15, 2020

Hi Shannon--we agree! Retract-A-Gate is perfect for keeping little ones out of mischief and safe. Thanks for the perfect 5-star review and let us know if you have any questions. Deanna at Smart Retract.

Response from Smart RetractOct 15, 2020

Hi John--thanks for the great gate 5-star review! We take pride in our customer service, so if you ever have any questions, please let us know. Deanna at Smart Retract.

Response from Smart RetractOct 15, 2020

Hi Kenda—thanks for the wonderful 5-star review! Retract-A-Gate is certified for use at the top and bottom of the stairs, has been tested for that application, and can withstand a push out force of up to 200 pounds. We simply offer the best balance of features and security of any gate in its class. It is tempting to buy something cheaper, but the old adage of “you get what you pay for” is very true here as well. Thanks again for recommending us and please let us know if you ever have any questions. Deanna at Smart Retract.

Response from Smart RetractOct 15, 2020

Hi Suni—thank you for the great gate review! Retract-A-Gate has been extensively tested in wet, rainy seasons and hot, dry summers. We have also tested the retractable safety gate outside during a full northern winter with flawless results. With that said, we do recommend you bring the Retract-A-Gate inside during freezing temperatures (simply unsnap the safety gate from the brackets), to help prolong its life. Anything, including Retract-A-Gate, which is left outside will have a reduced life compared to only indoor use; but you can feel confident that the retractable safety gate will stand up well to outdoor use. One thing to be aware of is that some fading or degradation due to extended sun exposure is possible. Because of this, we recommend bringing the Retract-A-Gate indoor when not in use, not because it isn’t durable outdoors, but to keep it cleaner and better looking; just like putting a car in a garage helps but is not necessary all the time. Thanks again, and please let us know if you have any questions. Deanna at Smart Retract.