Smart RetractReviews of smartretract.com

4.8554 reviews
Pet Stores
Kerper Boulevard 2530, Dubuque, Iowa

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Smart Retract

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About Smart Retract

Retractable safety products for children, dogs or cats. Extremely durable retractable baby gate or retractable pet gate, use anywhere including the top or bottom of stairs, indoors, or outdoors. Safe and easy one hand operation, locks open or closed. ...

Smart Retract (smartretract.com) has 554 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: smartretract.com
Website: smartretract.com
Category: Pet Stores
Location: Dubuque, Iowa
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Smart Retract reviews

554 approved reviews, newest moderated first

NJL
Dec 10, 2020
This gate has been the perfect solution…
This gate has been the perfect solution to keep our dogs away from our baby when needed. Love the fact that it almost disappears when not in use . We bought the white and it blends in with the white trim around d the doorway . Very happy with it
Response from Smart RetractDec 10, 2020
Hi--thank you for your perfect Retract-A-Gate review! We love hearing how customers are using their safety gates so thank you for sharing. If you have any questions, please let us know. Thanks, Deanna at Smart Retract
Lois
Dec 10, 2020
We bought a 2nd one for the top of the…
We bought a 2nd one for the top of the stairs since we’re so happy with the 1st one..
Response from Smart RetractDec 10, 2020
Hello Lois--thank you for being a multiply gate owner! Also, for your wonderful 5-star review. We take pride in our customer service so let us know if you have any questions. Deanna at Smart Retract
Jared
Dec 10, 2020
Best gate handsdown
Best gate handsdown! Works great, good piece of mind. Love how it can be out of the way when you don't need to use it. Definitely recommend this product!
Response from Smart RetractDec 10, 2020
Hi Jared--thanks for being a great customer handsdown! Thanks for recommending Retract-A-Gate and please let us know if you have any questions. Deanna at Smart Retract
Heather
Dec 10, 2020
Ease and peace of mind
I never thought I would leave a review for a safety gate, but here I am. This gate just brings ease and peace of mind to my family. This gate is strong (as tested out by my 3yo and 1yo), not a total eye sore and easily retracts out of the way when not in use. We have two huge staircases with odd openings, one being 70". This gate is very flexible as to how it can be installed and works in nearly any opening.
Response from Smart RetractDec 10, 2020
Hello Heather--thank you for your "ease and peace of mind" 5-star review. Retract-A-Gate was designed with ease of installation, ease of use, durability, and safety in mind. We simply offer the best balance of features and security of any gate in its class. If you ever have any questions, please contact our customer service. Thanks, Deanna at Smart Retract
Kate
Dec 10, 2020
Great gate!
Great gate. Easy set up and works great!
Response from Smart RetractDec 22, 2020
Hi Kate--thank you for your great gate 5-star review! If you ever have any questions, please let us know. Thanks, Deanna at Smart Retract
Don
Dec 10, 2020
Great product
Great product! Worked exceptionally well for an irregular application. Cannot speak to durability, hoping it holds up well to toddler and pets. Would definitely purchase again.
Response from Smart RetractDec 10, 2020
Hi Don-- Retract-A-Gate was designed with ease of installation, ease of use, durability, and safety in mind. It also offers the best balance of features and security of any gate in its class. Thank you for your great 5-star review! Thanks, and please let us know if you have any questions. Deanna at Smart Retract
Ken N.
Dec 10, 2020
Good product keep dogs from upstairs
This is a good product it is difficult to hook sometimes going up the stairs it also sometimes does not roll up straight.
Response from Smart RetractDec 10, 2020
Hi Ken, thank you for review. We’re sorry to hear you're having trouble with your gate opening with the ease of one hand and rolling up straight and we’d like to help. The issues you described is rare, so usually there are some simple suggestions we can help you with to solve the problem. We take pride in helping our customers, so please contact our Customer Service at [email protected] for further assistance. Thanks, Smart Retract
Nancy
Dec 10, 2020
Great gate and excellent shipping
Great gate and excellent shipping . I would recommend this gate!!
Response from Smart RetractDec 10, 2020
Hi Nancy--thank you for recommending Retract-A-Gate and for your great 5-star review! Let us know if you ever have any questions. Thanks, Smart Retract

Smart RetractReviews of smartretract.com

About Smart Retract

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Smart RetractReviews of smartretract.com

Smart Retract reviews

This gate has been the perfect solution…

We bought a 2nd one for the top of the…

Best gate handsdown

Ease and peace of mind

Great gate!

Great product

Good product keep dogs from upstairs

Great gate and excellent shipping

About Smart Retract

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

Smart Retract reviews

This gate has been the perfect solution…

We bought a 2nd one for the top of the…

Best gate handsdown

Ease and peace of mind

Great gate!

Great product

Good product keep dogs from upstairs

Great gate and excellent shipping