Smart RetractReviews of smartretract.com

4.8554 reviews
Pet Stores
Kerper Boulevard 2530, Dubuque, Iowa

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Smart Retract

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About Smart Retract

Retractable safety products for children, dogs or cats. Extremely durable retractable baby gate or retractable pet gate, use anywhere including the top or bottom of stairs, indoors, or outdoors. Safe and easy one hand operation, locks open or closed. ...

Smart Retract (smartretract.com) has 554 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: smartretract.com
Website: smartretract.com
Category: Pet Stores
Location: Dubuque, Iowa
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Smart Retract reviews

554 approved reviews, newest moderated first

Greg
Dec 10, 2020
Fast turn around & High Quality: A truly great child protection gate
Fast turn around, great product. We have had them for 3 years and with our latest child decided to have them installed throughout the house. Reliable, strong, fool proof - its a winner that all our guests are impressed with.
Response from Smart RetractDec 11, 2020
Hi Greg--thank you for your wonderful 5-star review! Customer feed back is important to us, so if you ever have any questions, please let us know. Thanks, Deanna at Smart Retract
Fawn
Dec 10, 2020
Must have for daycares
I run a 24/7 daycare in my home. I am a return customer. I have a total of 4 Retract-A-Gates now. I really love the durability of the material. The fact that the kids do not pinch their fingers in the gate as they do with other gates. They are a must have for daycares and homes with children or pets!
Response from Smart RetractDec 11, 2020
Hi Fawn--thanks for your wonderful review and for being a loyal Retract-A-Gate customer. The safety gate was designed with safety and quality in mind. Thanks again, Deanna at Smart Retract.
Amber
Dec 10, 2020
The best gate I’ve ever used
This gate is amazing. I love how easy it is to use, & even better how it retracts away quickly. No more fumbling with gates. It’s durable too, my dogs have scratched and clawed at it many times. Not one snag or tear! The best part is it’s actually beautiful and Everyone That sees it asks about it. Thanks for making a quality product that will fit such an awkward space.
Response from Smart RetractDec 11, 2020
Hi Amber--thank you for your amazing 5-star Retract-A-Gate review! Retract-A-Gate was designed with ease of installation, ease of use, durability, and safety in mind. So if you ever have any questions, please contact our Customer Service at [email protected]. Thanks, Deanna at Smart Retract
Mary-Elizabeth
Dec 10, 2020
Love it
Love it. Be mindful that it is important to lock the gate.
Response from Smart RetractDec 11, 2020
Hi Mary-Elizabeth--thank you for loving Retract-A-Gate and for your review! Yes, it is definitely important to lock the safety gate. The push-and-then-turn lock prevents the mesh from unwinding, once it's secured in position so children and pets are not able to get past the gate. Thanks again for your review and please let us know if you ever have any questions. Deanna at Smart Retract
Robin
Dec 10, 2020
Great gate and easy installation!
Great gate and easy installation!
Response from Smart RetractDec 11, 2020
Hi Robin--thank you for your "great gate and easy installation" 5-star review. Let us know if you have any questions! Thanks, Deanna at Smart Retract
Michael
Dec 10, 2020
I like the flexibility and ease of use.
I like the flexibility and ease of use.
Response from Smart RetractDec 11, 2020
Hi Michael--thank you for your "flexibility and ease of use review." Thanks for being a Smart Retract customer and please let us know if you have any questions. Deanna at Smart Retract
Michelle
Dec 10, 2020
Great alternative to unsightly…
Great alternative to unsightly traditional gates. Keeps my toddler out of rooms he's not suppose to be in.
Response from Smart RetractDec 11, 2020
Hi Michelle--thanks for your great review! Please contact our customer service if you ever have any questions. Thanks, Deanna at Smart Retract.
Piotr
Dec 10, 2020
We love it.my dog not to much😄highly…
We love it.my dog not to much😄highly recommend
Response from Smart RetractDec 11, 2020
Hi Piotr--we are happy to hear you are loving your Retract-A-Gate--even if your dog is not! Thanks for your wonderful review and please let us know if you have any questions. Deanna at Smart Retract

Smart RetractReviews of smartretract.com

About Smart Retract

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Smart RetractReviews of smartretract.com

Smart Retract reviews

Fast turn around & High Quality: A truly great child protection gate

Must have for daycares

The best gate I’ve ever used

Love it

Great gate and easy installation!

I like the flexibility and ease of use.

Great alternative to unsightly…

We love it.my dog not to much😄highly…

About Smart Retract

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

Smart Retract reviews

Fast turn around & High Quality: A truly great child protection gate

Must have for daycares

The best gate I’ve ever used

Love it

Great gate and easy installation!

I like the flexibility and ease of use.

Great alternative to unsightly…

We love it.my dog not to much😄highly…