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This is a great product
This is a great product. I recommend however that you change the plastic clips for metal ones. Since installing the gate, I have replaced all of the clips twice. I have a large dog and a couple of cats. The gate stands up to the dog charging it without problem, however the plastic clips eventually fail and break.
Response from Smart RetractDec 10, 2020
Hi--thank you for your feedback. Retract-A-Gate is certified for use at the top and bottom of the stairs, has been tested for that application, and can withstand a push out force of up to 200 pounds. The Mounting Brackets are covered by a lifetime warranty to the original owner and we will replace any broken brackets free of charge. The issue you described of all your brackets breaking is very unusual and we'd like to know more. Please contact our Customer Service at [email protected] for further assistance. Thanks, Smart Retract.


