SteveB
Heartless Organisation.
First up I admit I put in the wrong car registration. We'd had a couple of really tough weeks as our son slowly died from complications following an operation and I'd driven my wife's car up and down from Inverness to London 3 times. Went, in my truck, to pick up my sister in law @Inverness railway station who had dropped everything to come up and help. So used to using my wife's car I put the wrong reg in the machine. All this was explained and I sent in copies of the ticket to show that even though I put the wrong reg in I HAD PAID. The result - they didn't accept it, pay now, or appeal again and lose any quick payment discount - no doubt they ignore this too - a totally heartless organisation.


