SmartParkParkingReviews of smartparkparking.com

No worthy of one star, this company are ripping people left right and centre. Will avoid these car parks at all costs. Was sent a fine for driving into a car park tried to pay to park but the machine wasn’t working and no signal for the app to work. Appealed but it was refused without us knowing so then sent a debt recovery letter so paid it just to get them off our case, then received another letter to say it hasn’t been paid. Good job I screenshot the payment confirmation. But non the less I now have the stress of providing evidence for their competence. Scammers!

Avoid this company where possible because I received a £100 fine from them after parking in Howard St car park in Belfast despite being able to prove on a credit card statement that I had paid, I appealed but it was rejected. Parking Charge Notice: TC8326468A

Really disheartening. I parked in a carpark nearby an out of hours gp for my 12 week old son on a Sunday evening (out of hours) for a bank. It was very cold and my son was very ill. I was unable to find parking elsewhere and in order to make his appointment on time and avoid walking aimlessly in the cold with my poorly newborn, I parked there. Despite my appeal, it was rejected. No compassion and understanding, especially my plea surrounding the cost of living crisis and Christmas coming. Really disappointed to say the least. Have a heart.

Would give 0 if I could. My wife had parked in a bank using smart parking regulations on a Sunday evening when the bank was closed and the car park pretty much vacant. She had parked there as it was near a medical facility as our newborn 2 month old son was very ill and needed medical attention. My wife is not from the area so didn’t want to drive around trying to find alternative parking that could be far away from the medical facility on a very cold night. We also had a very ill 2 year old at home with me and I was also ill so naturally my wife had a lot of worries. Smart parking fined her and even on appeal with these extreme circumstances upheld the appeal and the lack of empathy in the email was horrible. A scummy company who do not even operate with ombudsman- says everything about them.

SCAMMERS. BEWARE. ZERO STAR Disheartening to read so many decent families in the same situation. Faceless company. Useless contact details. Appealed. No reply. Surprise. Months later debt collector letter. Demanding almost three times the amount. Erosion of society because of companies like this. What is wrong with these people and how are they allowed to do this? Best to share and spread information of what is happening with family and friends. The appeals process for legitimate cases need to be heard and processed correctly. This company is a shameful scam that just demands more and more money irrespective of appeal or no appeal. Shocking and horrendous. Utter shame.

Parked at angouleme way retail park Bury, paid fee expiry time 13.43, got a pcn saying left at 13.02, appealed and was rejected. Now found ticket. Paid fine, these thieves have extracted money from me fraudulently and now I will take proceedings against them

STAY AWAY from anything that is managed by this company. It isn't a honest company and disrespectful with their customers. They charge you for nothing, you raise an appeal with all evidences, receipts etc, but they just ignore, don't get back to you. Afterwards they hire a third company that charges you additional 70% of the initial fine, intimidates you to pay at the same day with a "discount", give you deadline and offer to stay in the line till you decide, and if you say "no" they threaten you saying that will be take as evidence of my intent not to pay. This third company called Debt Recovery Plus lie to you as well, acuse you that the appeal response from Smart Parking has been sent, but you haven't seen because it was in your junk box. Untrue. In the end of the day, you are inducted to pay as I did, then your rights just disappear, because It means you have accepted the offense, and it is also untrue, I do not acknowledge this. Furthermore, Smart Parking doesn't pick up any call, doesn't answer your appeal, do not inform the 10 digit code to raise an appeal to POPLA. It is a proper shame. One star because there isn't negative score.

Again I have contacted Smartparking.com in respect of the mistaken identity in respect of my car,pictured in a car park in Inverness!As they are not pursuing the case, they must have realised the mistake!Do they have the courtesy to admit the mistake?NO.The directors, CEO etc. must be very proud to be associated with such a shabby ,2nd.rate company. Brian Miller