SmartParkParkingReviews of smartparkparking.com

Smart Parking. What a joke! More like Smart Rip Off Scams. 7/1/2024 Lincoln Central Train Station Long Stay. Both ticket machines were out of order and repeatedly rejected my credit card Tried to load Ringgo Parking app.but that failed. 10 minutes to pay had already ticked by. Left car park and drove half a mile to NCP Brayford. Parking fee £12.95 How can Smart Parking demand £100 when the fault lies with them.? An appeal has been rejected. The price of honesty makes the whole debacle totally ridiculous. I'm so annoyed. This company deserved to be exposed for their bullying tactics. An Email reference "SmartParking" is winging its way to the BBC. Rip Off Britain and Panorama could have a field day.! 😭😢😂 If you have been scammed in the same way, forward your very own unfortunate experience. Best of luck

I have been stung by Smart Parking once before so I am extra cautions when parking in there. I was last there on the 11th Feb and was out 10 mins under the hour. I received a fine from then stating that I had paid insufficient funds. Now I knew I'd paid so even if it was only 70p for the hour I was still covered by 10 mins. I knew I'd paid more so fortunately I'd paid on my card and found proof on my statement that I paid 80p for 2 hours so I was well covered. I have just sent off my appeal..How many people are getting stung by these greedy sly people? My advice to everyone is to pay by your card so you have evidence otherwise it's your word against theirs, also keep the receipt if possible

I have my parking ticket still in my possession and the time I entered the car park is clearly shown, however the time I left is not. I am scrupulous in my time keeping and I am sure I left at least 20 minutes before the allotted time was up yet the demanding letter says I was 18 minutes over the time. How can I prove otherwise other than to take smartparking at their word ! Do they not give any leeway to the deadline ? The number of dissatisfied and angry customers makes enlightened reading or does smartparking ignore these reviews ? All this has served to do is to make me determined never to visit ANY smartparking sites in the future and to inform anybody I am in contact with to avoid this rogue setup at all cost.

Terrible company! Ableist with extortionate prices. For shame on you

AWFUL PROCESS , Help your customers! I have proof of Parking , sent this off and followed procedure and they say they will respond in 35 Days before confirming outcome. Never replied , yet pass it onto a collectors as though I ignored the fine from the beginning , terrible terrible terrible

THIEF !!! In my opinion a scam company which is well supported by uncompetent organisation like POPLA. In their camera operated parking they calculate the time spent in the car park. They delibarately undercharge customer then penalise them for not paying enough when the customer do not have a choice but to pay what is demanded at the machine. DAY LIGHT ROBERY .... stay away from any of their parking !!!!

I paid 1.95 pence instead of two pounds for 2 hours. The machine accepted the change I paid, and I thought I could stay less than 2 hours. I left the car park in 90 minutes (30 minutes short of 2 hours). I got a letter 2 weeks later. I appealed first time on 26th Oct 2023 and just got an acknowledgment email. I appealed again once in November and December. All the 3 times just an acknowledgment message and not even a single reply. Got a letter from Debt Collectors demanding 160 pounds. I cannot understand why my case was sent to the Debt team when I appealed 3 times (with no reply from them), the case is on hold. I tried to explain Debt Collectors but they were rude and did not want to listen. Finally, I paid 160 pounds to them on 3rd Jan 2024. This week finally after 3 months, I got an email and letter from Smart Parking that they will give a discount of 45 pounds and stop the debt collection even though I already paid 160 pounds to Debt Collectors. Looks like Debt collectors have not updated the Smart Parking Ltd, that I have already paid. I have been given time until the end of this month to pay again even after paying. I am not sure what I am going to do with this. Emailed the complaints team once again but they will never reply. Never came across such worst SCAM in my life.

My 83 year old Father in law used a Pub car park to turn his car around following a medical appointment. Later that day he had to return. On leaving his appointment he again used the Pub Car Park to turn around as the road was narrow. He was issued with a Parking Charge as they claimed he had parked for several hours and not paid. In between these appointments he was at another medical centre, proving he had not parked. We appealed to Smart Parking and they upheld the fine. We appealed with POPLA and Smart Parking withdrew the Parking Charge. If I was a business wanting to use a Parking Company I would avoid this company at all costs. Shame on you, you money making scammers.