SmartHost, LLCReviews of smarthost.net

SmartHost reviews

63 approved reviews, newest moderated first

hicham abgho S.
Oct 7, 2024
good service provider
good service provider
Report
Danny
Sep 2, 2024
Good service
Good service, and stable. Perfect support!
Report
Jeison
Aug 9, 2024
best provider out there. I highly recommend
I never had any issues with them. the best provider out there. I highly recommend being with them for over 3 years
Report
Youssef Y.
Jul 17, 2024
SO WEAK SERVERS
SO WEAK SERVERS
Response from SmartHost, LLCJul 23, 2024
This is a false/fake review. This individual was denied service as we don't accept orders from his country due to heavy fraud/abuse being the norm.
Report
walkinthesky
Jul 13, 2024
The VPS are using highly abused IPs or…
The VPS are using highly abused IPs or Proxies, showing different geolocation for the same IP. But the worst id the customers support that don't take about the issue.
Response from SmartHost, LLCJul 14, 2024
We have no control over external geolocation databases, we do not own/maintain those, nor is that something we even advertise. We do do our best to update the main geolocation databases, if they offer such methods to do so, but many do not. Regardless though, upon checking client's support ticket history, the IPs WERE geolocated properly based on the multi-database test site: IPLocation, which he referenced as where he was checking/testing from. Client stopped responding in support ticket once we showed him that and proved him incorrect. Client then did a payment chargeback, which we then disputed with evidence against his false claims, and is now banned from our service.
Report
Theresa C.
May 8, 2024
reason
They blocked my account and VPS for no reason
Response from SmartHost, LLCMay 8, 2024
No reason huh? The audacity of this spammer. This is one of the most notorious spammers around these days. Managed to sneak an order thru fraud checking, and we terminated his account upon review when we found him. "No reason", thanks for the amusement spammer...
Report
Michael Y.
May 1, 2024
Great Price and Customer Service
Great Price and Customer Service
Report
NoxiCloud
Feb 15, 2024
Sucks and yes dont use it
Sucks and yes dont use it
Response from SmartHost, LLCFeb 16, 2024
User apparently expects us to manage/administrate his operating system when this is an unmanaged service he purchased. We went out of our way and informed him how to do what he was asking himself, when he inquired for help, but apparently he'd rather post a false review here...
Report