SmartHost, LLCReviews of smarthost.net

Response from SmartHost, LLCMay 30, 2025

Spammer. We don't refund for violations of our AUP/TOS.

Response from SmartHost, LLCMay 30, 2025

Thank you!

Response from SmartHost, LLCMay 13, 2025

Violent? Well...if we could reached thru the monitor and smack this client, it would be justified. This client was conducting heavy spamming from our IP space, hitting alot of spamtraps (..as we were notified by major mail carriers), getting IPs blacklisted, and violating our AUP/TOS. We called him out on it, suspended his service, plain and simple. Got the usual spammer copy/paste responses and threats after we refused to reactivate his service, and threatened him with entire account suspension if it continued. Our actions were justified. Client knew exactly what he was doing. Update: Due to heavy spamming/abuse, we do not permit/block any orders from the country of Morocco. Guess where this client is from...Morocco. Client falsified information on the account and orders and obfuscated his location.

Response from SmartHost, LLCApr 5, 2025

Sounds like someone got their service suspended/terminated for abuse. Anonymous posting, sounds like a load of hogwash. We don't touch client data. You either got yourself suspended/terminated for abuse or non-payment. Backups are your own responsibility. Update: You posted an anonymous review, so of course we cannot look up specific details of your account. Supply some identifying detail so we can look up your account, and we'll gladly respond back with the specifics. Regardless, we are one of the oldest and most respected hosting providers in the industry (35+ years), probably doing this since before you were even born. We would not last in business that long if we played games with client data. I stand by our previous statement: "We don't touch client data. You either got yourself suspended/terminated for abuse or non-payment. Backups are your own responsibility."

Response from SmartHost, LLCJan 7, 2025

Fraudulent review. Individual was NEVER a client, and his attempts at ordering were denied. Completely fake information supplied with his order. This is a known fraudulent individual, amongst the industry providers. He is just angry that we would not provide service to him.