SmartHost, LLCReviews of smarthost.net

Response from SmartHost, LLCFeb 11, 2026

⚠️ PAY ATTENTION - BREAKDOWN OF THIS CLIENT'S FALSE CLAIMS: We don't just suspend accounts/service for no reason. We have zero reason to do so, as we are in the recurring revenue service business. If you were suspended for abuse, then we received numerous complaints, got our IPs blacklisted, and/or your account was correlated to a known prior abusive account. I suspect you are a known abuser if this was a new account/service, and we caught you trying to get new service under a different fake/fraud account/name. DON'T SPAM/ABUSE if you don't want services suspended. UPDATE: Located clients account, and as suspected...he is outright lying. Abuse was recorded by a major external 3rd party blacklist 24 hours AFTER his service was activated. It was absolutely him causing the abuse, across multiple IPs. There is no disputing this, AbusIX recorded the exact times/dates of the occurrences. Client got our IPs blacklisted on a top 5 major blacklist, a violation of our TOS/AUP, and his service was suspended therefore. It was blatant and obvious, and occurred with 24 hours of service turnup, and obviously intentional. We will not tolerate abusive/illegal activity. ⚠️ IF YOU PURCHASE AND ABUSE/SPAM - YOUR SERVICE WILL BE SUSPENDED/TERMINATED!

Response from SmartHost, LLCSep 7, 2025

Wrong. Your order was never accepted, as it was found fraudulent. We never received any funds from you, as we ran authorization check/verifications only on the transactions. Once it was deemed fraudulent, the transaction did not proceed further to completion. There is a difference between an authorization and a completed charge, which apparently you do not understand. If money was removed from your credit card, than your bank is holding such, not us. We absolutely responded to your email/ticket regarding such, and you were informed of exactly this. Based on your actions here, and false information posted, we were right on not accepting your orders!

Response from SmartHost, LLCJul 6, 2025

What a bunch of lies. I checked out this client's account. Not a single email/support ticket placed from them. Darn right service went offline, it was suspended for abuse/spamming. We use industry standard WHMCS billing system and SolusVM VPS control panel software. Direct log entry from this client's service status: "07/01/2025 02:15 Module Suspend Successful - Reason: Abuse/Spam" This client is full of crap, lying thru his teeth, and is just another spammer angry he got his service suspended and trying to make us look bad. Do YOURSELF a favor, don't abuse our services...and you won't get your service suspended.

Response from SmartHost, LLCJun 20, 2025

MASS spamming from this user. We are talking hundreds of spamtraps being hit, as reported by major mail vendors (Gmail, Hotmail, Outlook, etc..). Completely terminated and banned from our network, and no refund will be given. This scumbag knows exactly what he was doing.