SmartCustomerFounded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
SmartCustomer (smartcustomer.com) has 303 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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303 approved reviews, newest moderated first
Anonymoushippo
appears to be a shake down site targeting small business owners. Instead of doing positive things to help businesses, this site allows fake reviews and out and our defamatory reviews. We even have a review of another business on our page. This looks to be a scam in an effort to get SMBs to pay for their service.
Steven
A very open site that real people discuss their real online transaction problems without fake 5 star, everything is shiney about this company. Real people would not give a review unless it is truly amazing or truly awful. For example, on trustpilot, within the space of an hour, several so called people saying how great Justfly.com is. And from first hand knowledge, I know that not to be the case. Hardly objective insight is it?
Response from SmartCustomerMar 3, 2023
YES! Thank you, Steven.
Dhur B.
This is a nice website. I like it.
Response from SmartCustomerMar 3, 2023
Thank you! :)
Urmil K.
I did buy one but return to them because that was faulty and they didn't pay me back yet. Be careful and don't buy any thing from tomtop or China.
Response from SmartCustomerMar 3, 2023
Hey there, it looks like you left your review on our company by accident. Sitejabber.com is a reviews website where buyers like you can leave feedback on businesses and their products – we don’t have anything to do with selling phones. Thanks.
ED S.
Don't bother checking out website reviews with Sitejabber. Unlike TrustPilot, tSitejabber is not impartial and will not publish reviews if they choose. Then they give you all their excuses about their rules over which website reviews they will allow depending on the content of the website you are writing about. Their service is not comprehensive if they pick and choose which websites they protect from bad reviews. Not even worth one star rating. I vote ZERO
Alex
They are great! I am the Customer Experience Manager at our company, and I worked with them for the last year. Indeed, they helped me to resolve many issues with our customers for this time. They get me in touch with our clients so that I can satisfy their requirements! Many of them returned even after bad reviews. Now I am capable of offering compensations for the inconvenience caused by our service. Also, they are pretty good at blocking fraud reviewers as our competitors use it again and again! Thank you for cooperation!
Response from SmartCustomerMar 3, 2023
Thanks for the feedback, Alex!
Psmith
They can decide that they do not like your review that you left with a company and can fix it to where you are the only one who can see it.You get on a different computer with a different IP address and you may find that your review is not posted.Why not just say that your review was rejected or they did not like it. Rather than to be so fake and deceptive.
823605thanh!
Courteous and professional, prompt shipping. Highly recommend!