SmartCustomerFounded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
SmartCustomer (smartcustomer.com) has 303 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Claim this listingMalls & Marketplaces · Goleta, California
Excellent
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303 approved reviews, newest moderated first
Mike
I've tried leaving a couple reviews on sitejabber, both times the reviews were never posted, what's the point?
Response from SmartCustomerFeb 16, 2023
Hey Mike, there are two things that could’ve happened here that are resulting in you not seeing your reviews. Either the review was filtered (more info on that can be found at https://www.sitejabber.com/faq#filter), or more information was required. We hope this helps.
Danielle
Way better than Trustpilot so far. Not deleting reviews just because they are unflattering for the company. Sadly also lack of control over some seemingly fake reviews. But definitely more reliable than Trustpilot
Response from SmartCustomerFeb 16, 2023
Hey Danielle, thanks for the feedback. Review authenticity is of paramount interest to us, and we have multiple layers in place to avoid any unauthentic reviews. Sometimes such reviews may still come through but they are thoroughly investigated and resolved. We’re not perfect but always try our best.
international S.
This assignment is of a very good standard overall with reasoned arguments expressed with clarity demonstrating critical thinking and excellent insight into the issues. well done was very good job
hi C.
What is this site?! I submitted a review and they shut me off? What is going on?
Response from SmartCustomerFeb 16, 2023
Hello! We are definitely legit and have been around since 2007 :) We’d like to learn more about your experience, can you share more details with us at [email protected]
greatcrafts
A site that published true to like experiences based on site joined by each members. A good website, that will plays a big role to help researchers, readers about their inquiries.
Response from SmartCustomerFeb 16, 2023
Hi! Thanks for the review. We’re so grateful.
Garrett
Super easy to assemble. Quality is far better than expected. One thing i really appreciate about this chaise lounge is the seating cushion which provides long lasting comfort... Velvet fabric is so plush and softness is amazing.Very pleased with the item...
Response from SmartCustomerFeb 16, 2023
Hi Garrett, think you may have submitted a review here of a different company? Sitejabber.com is a reviews website where buyers like you can leave feedback on businesses and their products. We kindly ask that you move this review to the correct domain so that the right company gets the credit. Thanks!
Sonia
Simply a beautifully crafted sofa. I really like the fabric of the sofa and the two pillows provides an attractive and fresh look to this sofa. It is perfect for my home and i am happy that it is very easy to have it moved from one place to another as per the requirement/needs. Also i received the item on discounted price. No issue with the purchase. Everyone liked it.
Response from SmartCustomerFeb 16, 2023
Hey Sonia, we think you likely submitted a review here of a different company. Sitejabber.com is a reviews website where buyers like you can leave feedback on businesses and their products. We kindly ask that you move this review to the correct domain. Thank you.
Herman
Vooreerst wil ik jullie hartelijk bedanken voor alle geweldige leveringen. Deze horloge en mijn vorige aankopen van horloges en andere artikels zijn van een bijzondere kwaliteit voor een prijs die nog geen 25% is van de andere verkopers. De kontakten die ik heb met jullie medewerkers waren steeds bijzonder. Ik had nooit klachten te formuleren. Slechts één levering (van de vele) was niet 100% oké, ik heb het jullie gemeld met een foto en ik kreeg onmiddellijk een 100% perfect articel toegestuurd. Dikke proficiat en mijn oprechte dank voor onze zeer goede relaties. Met mijn meeste waardering,