Rami Anis K.
Elia, you are very helpful
My credit card was refused mistakenly, Elia, the customer service on chatting, helped me a lot. She was very patient with me and finally, problem solved. Thank you Elia

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
SmartCustomer (smartcustomer.com) has 303 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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303 approved reviews, newest moderated first
Rami Anis K.
My credit card was refused mistakenly, Elia, the customer service on chatting, helped me a lot. She was very patient with me and finally, problem solved. Thank you Elia
José S.
Paidera: una plataforma muy confiable para ganar dinero en total comodidad, realizando encuestas, pruebas entre otros... con total entretenimiento y reconocido a nivel mundial, fácil y rápido según el tiempo que le inciertas a la página. La recomiendo
Response from SmartCustomerFeb 16, 2023
Hola Jose, muchas gracias.
Procyon I.
This is a very good and trustworthy site. Many of the complaints about it comes from misunderstanding of how this site works. Let me give you an example. Someone complained about their password being changed. This may happen if you respond to a sitejabber query through a third party. Like some outfit you bought from and asked for feedback. Then, a password may be generated for you. It's easy to correct. I contacted sitejabber customer service, explained the problem and they replied explaining what had happened and with a new password that I changed next time I logged in. As for not posting positive reviews, I disagree. I posted some and they did appear. The fact that they ask about proof of purchase or other pictures related to the review shows that they are interested in genuine cases. Now if you can't provide this and complain that your review is not posted, well....
Response from SmartCustomerFeb 16, 2023
Hey there! Thank you so much for your detailed review. We really appreciate your understanding of how our process and authentication works. Your review truly made our day. :)
Eugene P.
Hanno cancellato la mia recensione con una stella su stylewe
Brianna A.
They're totally unprofessional and their customer support is just garbage! The deleted my review without giving a reason. I messaged their support on the website an via email three times but they IGNORE me!!!!! Sitejabber is nothing but a JOKE!
Response from SmartCustomerFeb 16, 2023
Thank you for sharing your concern. Reviews are generally posted within 48 hours, but some may be flagged for further review which can take up to 30 days. Hope this helps.
Diana
Great experience and good quality work.
Response from SmartCustomerFeb 16, 2023
Hi Diana, thank you for the feedback. We appreciate it.
Evangeline D.
Good platform to make reviews, trustpilot seems more advanced.
Response from SmartCustomerFeb 16, 2023
Thank you, Evangeline. Feel free to check out this article to compare our advantages 🙂 https://www.sitejabber.com/business-solutions/sitejabber-vs-trustpilot
Sean K.
Fast and reliable service I recommend
Response from SmartCustomerFeb 16, 2023
Hey Sean, thanks for the review. We’re glad you found our service reliable.