SmallsReviews of smalls.com

4.23,851 reviews
Pet Stores

Smalls

About Smalls

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.

Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: smalls.com
Website: smalls.com
Category: Pet Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 49% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Smalls reviews

3,851 approved reviews, newest moderated first

Tracy B.
Nov 7, 2025
Great food and company
Great food and company
Response from SmallsDec 3, 2025
That's wonderful feedback! Thank you so much. We are thrilled to be recognized as a great cat food company 😻
Jennifer C.
Nov 7, 2025
My senior cat who's doesn't like a lot…
My senior cat who's doesn't like a lot of food seem to thrive on it . Her coat is shine and softer than it been in a long time She has even started to play again Which makes my heart so happy The site is easy to use to make changes Do far am very pleased with smalls
Response from SmallsDec 3, 2025
That is such wonderful news! Thank you for sharing your experience with your cat. It's amazing to hear that she not only likes the food (despite her pickiness!) but is actively thriving on it. Knowing that the food makes your heart so happy is the best feedback we can get. We are also glad you find the site easy to use to make changes. We are very pleased to have you as a customer 😻
Jean B.
Nov 6, 2025
Cats hate it and AI customer service!
Cats hate it and AI customer service! After over a month of mixing it with their previous wet food, my cats won't touch this stuff on it's own. I sent customer service a message saying the food should taster better without extras like broth or toppers and they tried to sell me the extras in the reply. Thanks chatGPT.
Susan N.
Nov 6, 2025
My 17 cats absolutely loved the food
My 17 cats absolutely loved the food. I am on unemployment so cannot afford again yet.
Response from SmallsDec 3, 2025
That is wonderful news! I'm thrilled to hear that all of your cats loved the food. That's a massive success and a huge win for their palatability. We understand that feeding 17 cats requires a huge budget. If you can use Smalls occasionally as a special treat or a healthy supplement to their current diet, please feel free to reach back out. We'd be happy to help you find the most budget-friendly plan. Thank you for giving Smalls a try 😻
Mary W.
Nov 6, 2025
My cat seemed to love the food
My cat seemed to love the food, but as a senior on a fixed income I simply cannot afford the cost.
Robbi R.
Nov 6, 2025
Senior cat re-energized
I have a senior cat, 16 years old, that has always had stomach issues. I have never been able to find the right catfood until I found Smalls. Smalls is the first food that has been easy on her stomach. She has more energy and has actually gained weight, which she needed to do. Thank you for helping my cat feel like a kitten again.
Response from SmallsDec 3, 2025
That is absolutely wonderful news! Thank you so much for sharing your success story. We are thrilled that Smalls is the first food that has been easy on her stomach. It is fantastic that she has more energy and has successfully gained weight. Thank you for helping your cat feel like a kitten again—that is the highest compliment we can get 😻
Raelee B.
Nov 6, 2025
Easy transition for aging cat
When my aging cat needed teeth removed, I needed a better option for feeding him. Smalls is convenient, healthy, and (to my cat) tastier than other options. The transition was simple and we both could not be happier!
Response from SmallsDec 3, 2025
That is fantastic to hear! Dealing with tooth extractions in an aging cat is stressful, and finding a convenient and healthy feeding solution is key. We are so glad that Smalls was the perfect answer! Knowing that it is convenient, healthy, and tastier than other options, and that the transition was simple, is the best feedback we could receive. You both deserve to be happy 😻
Lisa G.
Nov 6, 2025
My cats initially loved Smalls and I…
My cats initially loved Smalls and I was so pleased to give them healthier food. But one of them stopped eating it. The Smalls staff were so kind and understanding and immediately cancelled my subscription. I hope to be able to go back to Smalls.
Response from SmallsDec 3, 2025
Thank you for sharing your experience! We're happy to hear that you were so pleased to feed them healthier food. Cats' appetites can shift suddenly. Sometimes with the weather, their mood, or just because they're, well, cats. But we are thrilled to know that our team was kind and understanding and took care of your subscription. We hope you're able to come back to Smalls in the future 😻

SmallsReviews of smalls.com

About Smalls

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SmallsReviews of smalls.com

Smalls reviews

Great food and company

My senior cat who's doesn't like a lot…

Cats hate it and AI customer service!

My 17 cats absolutely loved the food

My cat seemed to love the food

Senior cat re-energized

Easy transition for aging cat

My cats initially loved Smalls and I…

About Smalls

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

Smalls reviews

Great food and company

My senior cat who's doesn't like a lot…

Cats hate it and AI customer service!

My 17 cats absolutely loved the food

My cat seemed to love the food

Senior cat re-energized

Easy transition for aging cat

My cats initially loved Smalls and I…