Susan M.
My cats wouldn’t even smell the food
My cats wouldn’t even smell the food. I feel like I wast3d my money. I should have known better since they don’t like people food.

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Susan M.
My cats wouldn’t even smell the food. I feel like I wast3d my money. I should have known better since they don’t like people food.
moakley
I recently adopted a new cat and wanted to give them quality food right at the start. My vet advised against most canned food, but he said Smalls is a great food with no added fillers. My cat loves it! An added bonus: his poop doesn’t stink! When he was fed kibble by the foster parent his poop was pretty stinky, now no stinky smell!
Brian H.
Great product! Offers perfect nutrition for my older mature cats as well as my younger cat. I can definitely tell a difference in my older cats. They seem to have more energy and are not lethargic anymore. They play with my younger cat as if they are kittens again!
Kupa & Shadow M.
I switched my cats to Smalls Fresh Cat Food and I couldn’t be happier. It’s an all-natural food that’s incredibly easy to use, and my cats absolutely love it. The portions are simple to serve, and it fits perfectly into our daily routine. Since switching, I’ve noticed a big improvement in their coats—softer, shinier hair and they just look healthier overall. The best part is how excited they get at feeding time. They literally beg for their food now, which never happened before. I love knowing they’re eating high-quality meals made with real, human-grade ingredients and lots of protein instead of fillers. If you’re looking for a natural cat food that’s easy, nutritious, and actually loved by your cats, I highly recommend Smalls! 🐾 PS: it is frozen and you have to be proactive in planning as it takes 24 hours to defrost.
Elizabeth E.
Got the sampler and tried out the first flavor, fish, because my cat is obsessed with his other fish food that he gets as a treat. He immediately turned his head away from it and barely touched his other food because of the smell of it nearby. The fish food smelled HORRIBLE. I put it out for him 9 hours ago and my entire apartment still smells like fish. I'm going to give the other flavors a go because I got the sampler as a treat for him, but it's seeming like torture instead so far. Also, as other reviewers mention, it's extremely unclear that you're setting up a subscription (at no point does it mention subscription when you're ordering the sampler box). The price is outrageous and it's clear to me that they're trying to trick people into getting their first box. If you want to feed your cat needlessly expensive food that isn't any better than a high quality vet approved food, this is for you.
Robin
I have txt several times since I first bought my Maine Coon kitten home in December 2025. At first he was used to eating what the breeder gave him. After a while he refused that so I contacted Smalls. I txt them many times with questions and they were able to get right back to me. They are wonderful. Now my boy is 5 months old and eating Smalls.
J E.
Smalls has great customer service, reflecting pride they have in their products. Items are neatly packaged (frozen) and are fresh to the smell. Smalls is a reliable company.
Rachael M.
My low review is based on customer service, the company’s poor planning and their choice to automatically send a different recipe when they run out of a product. I have had a subscription with Smalls since 2022. My cat, Willow, loves the pulled bird recipes and I love giving her a variety of textures and preparations. I was happy with Smalls until the last few years. They have been consistently out of the shreds and when they don’t have it, they automatically send me something else. I have never had a company pick something else to send me when they are out of what I have a subscription for…and for a cat food company to do this is insane because any cat lover knows how picky cats are. Smalls is not cheap! I’m willing to pay more for a quality cat food if my cat will be eat it but I can’t get what she likes from Smalls anymore and she won’t eat what they keep sending me. I complained to them after the last shipment and received a very unhelpful email that they “can confirm that we sent a notification email…that the recipe in your next order would be replaced with the Ground texture. Sometimes the notifications get caught in Spam or Promotions, so it’s worth checking there if you missed it.” Maybe I’m just irritated but that feels like a brush off. The next shipment is supposed to be coming up and they didn’t even bother to tell me they are still out. It’s just a normal receipt for the wrong recipe which I guess is my subscription now 🙄 I’m not wasting my time or money with Smalls anymore. I cancelled my subscription. Unfortunately I haven’t found an equivalent replacement but Willow will just have to find a new favorite 😊