Kathleen. O.
My cat would not eat the food
My cat would not eat the food. You sent me additional food after I informed you that I didn't want it.

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Kathleen. O.
My cat would not eat the food. You sent me additional food after I informed you that I didn't want it.
Jeannie B.
My cats are my fur babies and I want them to have only the best! The natural ingredients w/o any by products makes me happy to know that they are getting all the good stuff and none of the fillers. They each have different favorites because they are individuals too! Delivery was great and I even still use the cold pack. Ordering was a breeze and if you had any questions, just email them and they responded in a reasonable amount of time!
Julia J.
Everything was packed very nice, but my cat wouldn’t eat any of it. They delivered it to the wrong address first time. Then when I did get it, I had to give it away
liz W.
cats hate food. Smalls kept sending me shipments after I asked them to stop...they claim they didn't get emails. I sent them GMAIL threads informations repeatedly. DO NOT TRUST this company.
Cheryl
Cat would not eat
Amber G.
This company has the best customer service of any company I have ever bought from. My cat unexpectedly passed away before a shipment of food was coming and they refunded me fully and sent an incredibly thoughtful, kind gift to help ease the pain. They are responsive, helpful, and keep their customers at the fore front of every transaction.
Loki
We have a 1-year old Persian male, who is extremely food motivated. I've never had a cat so obsessed with food. Today, I introduced him to Smalls. Immediately upon opening the package, Loki started sniffing the air and came running over. Originally, I was going to slowly introduce Loki to the food per the suggestions, but he devoured up the little bit I gave him so I gave him more. He licked the bowl clean! I gave him the rest for dinner and, once again, he licked his bowl clean! Moisture rich food is important for Loki's urinary health. I am hopeful he will continue to enjoy the other varieties!
Philip S.
My cat who liked some flavors all of a sudden wouldn't eat them which of course was expensive. Smalls allowed me to try other flavors so at least I wasn't stuck with having to order the same. I'm on my 3rd adjustment. I hope this is finally the flavors he settles on but then again I'm dealing with a 🐈 so nothing is forever.