SmallsBig Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Shannon S.
My cat stalks me when it's time to feed him his Smalls cat food!!! I am so happy he loves it because it's real food, not fillers or parts and pieces. He is getting excellent nutrition that helps keep him healthy and happy! Best decision I made was to feed him Smalls!!!
Nil
Sorry my cat didn’t like the food
Response from SmallsApr 17, 2023
We are so sorry to hear that Smalls wasn't a hit in your home 😿 Thank you for giving us a try!
S. L.
Food is high quality and looks like human food. Our cats adjusted over 1-2 weeks and I have noticed less smelly poops. I believe it has to contribute to a longer, healthier life for our feline friends. I portion the packets and use it for their breakfast meal and feed Purina Pro-plan in the evening. The packets are a bit hard to close-up - doable but a bit messy. This shouldn’t be a deterrent to use Smalls but rather an area they might explore in the future.
Mohammad
Had the most awful experience with them. My did not like the food at all then when I let them know they would not refund beside them having a money back guarantee. They did not care about me as a customer when I reached out to them and dismissed my complaints. They just sent me the policy page whenever I told them about my experience.
Response from SmallsApr 18, 2023
Hi Mohammad! Thank you for taking the time to provide us with this feedback, and I am so sorry to hear about your negative experience. It is never our intention to leave any customer with feelings of neglect, and we appreciate you for sharing your thoughts with us. Your feedback has given us an opportunity to reevaluate our practices to ensure that we provide the best customer service possible. I have followed up with an email as well issuing you a full refund. 💛 Please feel free to reach out there if I can provide any further assistance.
Janet H.
My Tibby is so picky I was worried that she wouldn’t like it but she surprised me and gobbled it down. Also I haven’t found a treat she will eat but Small’s treats she loves. I am very grateful and I’ll be a customer for life
Kelley S.
My two kitties absolutely love Smalls. They get so excited when I give them their food now. One of my two cats has always had issues with hairballs and puking after eating. Since we started Smalls about 2 months ago, he has had no vomiting or GI issues. Also both of my cats’ fur is so soft and silky now.
Abigail F.
Good quality, super easy to use, My cats love it and I've had great customer service
Armi R.
My cats always look forward having Smalls by meowing or running to their eating area when they see me with their food dish with Smalls cat food. Both cats have shinny healthy fur coats. My cats especially enjoy the wet food. Never seen this reaction with other cat food brands.
