Cathy M.
Our cat loves the bird and other bird
Our cat loves the bird and other bird, with cow tossed in between for variety. Great customer service!

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,851 approved reviews, newest moderated first
Cathy M.
Our cat loves the bird and other bird, with cow tossed in between for variety. Great customer service!
Mike P.
My cats are thrilled every time there food is served.so far everything has been great as far as delivery.Packages arrived frozen every time in good condition.
Nichole M.
Smalls has been a wonderful change in my cats diet. He has lost weight, he’s more energetic, and his coat looks great. I had been looking for a fresh option for my cat & smalls is my hero. Thank you for making a fresh option for our feline family members.
Pamela W.
I told customer service on 3/20 that my cat doesn't like the food and to cancel any future shipments/subscriptions including the one schedule on 3/21. They shipped a box on 3/21 anyway. I brought this to the attention of customer service, and they made it sound like it was my fault. I'm out $125 for food that my cat won't eat.
Response from SmallsApr 16, 2023
Hey Pamela! Thank you for taking the time to provide us with your feedback. We're sorry to hear that your recent experience with our Smalls did not meet your expectations. After reviewing your account, we see that you successfully cancelled your subscription on 3/20. However, we understand that it may not have been clear that cancelling your subscription does not automatically cancel any orders that have already processed. We apologize for any confusion this may have caused. We would like to assure you that we are committed to improving our service and appreciate your feedback as it provides us with an opportunity to learn and make improvements. To make things right, we would like to offer you a refund for this order and one of our Cat Concierges will be reaching out to you shortly via email to assist you with this process. 💛
Sandy
I am now the best cat mom ever! My cat LOVES this food, and is so happy! Her coat has become super shiny, and she has great energy. Customer service is fantastic. Everything is top notch quality.
Sofia
Silvio likes the food a lot. He was able to adapt to it right away. His poop does not smell bad as before with conventional cat food. Love the Smalls graffics, as well as the secure packing, prompt shipping, and friendly customer support staff. Oh! And we love the freebies!
Whitney H.
My cats really love Smalls cat food and I love that I am feeding my cats healthy yummy food that isn't breaking the bank.
Jesse S.
amazing quality. my cats love it. one of my cats has digestive issues and she stopped throwing up as much once I switched her to Smalls.