SmallsReviews of smalls.com

Response from SmallsOct 15, 2023

Thanks for taking the time to leave your feedback! Working closely with our veterinary nutritionists, we combined their knowledge and expertise with valuable feedback from our customers to develop these new recipes to improve the nutrition (dark meat is more nutritionally dense than white meat!) and palatability of all fresh food. We announced that our new recipes were rolling out this summer, though I'm sorry if those notifications were missed. We understand if Smalls isn't the right fit for you, but we'd love to have you back if you decide to give us another try!

Response from SmallsOct 15, 2023

Thank you for taking the time to share your feedback with us. By default, a Smalls subscription is set up to ensure that all of your kitties can have a 100% Smalls diet for your chosen Order Frequency. If you're still transitioning with them, or if you need less Smalls for any reason you can always select a smaller box for your kitties to reduce your total order. Feel free to reach out to our Cat Concierge team if you need help updating your plan!

Response from SmallsOct 2, 2023

Thank you for sharing your thoughts about Smalls. It's wonderful to hear that your cats enjoy it, and you're committed to providing them with high-quality, healthy nutrition. While Smalls may be on the higher end in terms of cost, many pet owners, like yourself, see it as an investment in their pets' long-term health and well-being. Good nutrition can indeed contribute to preventing potential health issues and reducing the likelihood of costly vet bills in the future. If you ever have more questions about their diet or any other concerns, please don't hesitate to reach out!

Response from SmallsOct 1, 2023

I'm thrilled to hear that Smalls has made such a positive difference in your cat's life by reducing her vomiting issues. It's wonderful to know that you've found a solution that works for her and that you've decided to stick with Smalls. Consistency in diet can often help manage digestive issues in cats, and splitting the servings into smaller portions is a great way to help her enjoy her meals without any discomfort. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to ensure that your cat continues to thrive and have a happy and healthy life. Thank you for sharing your positive experience with Smalls!

Response from SmallsSep 29, 2023

Thank you for sharing your experience with Mabel and Smalls! It's wonderful to hear that Mabel enjoys her food.

Response from SmallsSep 29, 2023

Thank you for your feedback on Smalls cat food. We truly appreciate your input, and it's great to hear that your kitten loves the food, and you find the delivery reliable. We appreciate your feedback about our packaging! Our Operations Manager has been exploring packaging options and order minimum sizes to help reduce waste and better foster sustainable practices. We're proud to say that all of our packaging is 100% recyclable.

Response from SmallsSep 29, 2023

Thank you for your kind words and positive feedback! We're delighted to hear that your 7-month-old Bengal is enjoying Smalls and that you've noticed improvements in her energy and litter box smell since making the switch. We're equally excited about the new recipes coming this fall. We're always working to provide the best for your feline friend, and these new recipes aim to enhance their dining experience.

Response from SmallsSep 29, 2023

Thank you for sharing your experience with transitioning your cats to Smalls cat food. It's not uncommon for cats to take some time to adjust to a new food, and your approach of gradually mixing it with their old food was a smart way to make the transition easier. It's wonderful to hear that your cats have not only accepted Smalls but now prefer it over their old food. We're thrilled that they enjoy it so much, and it's great to know that they leave their bowls spotless after a meal.