SmallsReviews of smalls.com

Response from SmallsOct 1, 2024

It’s fantastic to hear how much your kitties love Smalls! We're thrilled that you have peace of mind knowing they’re getting quality, nutritious food. It's wonderful to see the positive impact on their health, energy levels, and overall well-being. Thank you for sharing your experience, and please feel free to reach out if you need any assistance or have questions!

Response from SmallsOct 15, 2024

Thank you for sharing your experience! We're thrilled to hear that your cat's health has transformed with Smalls and that you appreciate our customer service. We understand how frustrating delivery issues can be, especially when they happen repeatedly. Your feedback is invaluable, and we are continually working to improve our delivery process and partner with reliable carriers. If you encounter any specific delivery issues in the future, please reach out to our customer care team so we can assist you further. We appreciate your understanding and your support of Smalls!

Response from SmallsOct 1, 2024

It's great to hear that Shadow and Misty are enjoying their meals! Cats can be quite particular about their preferences, so it’s understandable they might have favorites. If they love cow and pig, you might consider sticking with those flavors for now. If you ever want to try new options in the future, feel free to reach out! Thank you for sharing your feedback!

Response from SmallsOct 15, 2024

Thank you so much for sharing your positive experience with Smalls! We’re delighted to hear that your senior girl is thriving on our food and has stopped vomiting. It’s wonderful to know that her appetite has returned and that she’s enjoying every bite! We also appreciate your feedback about our customer service; we strive to ensure every customer is well taken care of, and it’s great to hear that we were able to assist you promptly. If you have any further questions or need assistance, please feel free to reach out. We’re here to support you and your fur baby!

Response from SmallsOct 15, 2024

Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our customer service, packaging, and the care we put into our products. Your satisfaction is our top priority, and it’s wonderful to know that we’re meeting your expectations. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

Response from SmallsOct 15, 2024

Thank you so much for your enthusiastic recommendation! We’re delighted to hear that Smalls has made such a positive impact on your 16-year-old cat's health and happiness. It’s wonderful to know she’s starting to regain her weight and energy. If you have any questions or need assistance with your orders in the future, please don’t hesitate to reach out. We're here to support you and your furry friend!

Response from SmallsOct 15, 2024

Thank you for sharing your experience with us! We're thrilled to hear that you found a flavor your fur baby loves and that Smalls has positively impacted his mood and health. We apologize for the previous delivery issue, but we’re glad our team could resolve it promptly. Your satisfaction is our top priority, and we appreciate your recommendation. If you have any further questions or need assistance, please feel free to reach out!

Response from SmallsOct 15, 2024

Thank you for your wonderful feedback! We're delighted to hear that both your cats are enjoying Smalls. It's fantastic that you feel confident in the ingredients and appreciate our customer service. We strive to ensure our customers and their kitties have the best experience possible, so your acknowledgment of our team's responsiveness means a lot to us. If you ever need assistance or have any further questions, please don't hesitate to reach out!