SmallsBig Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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customer
My cat loves it. It's great for her health and was easy to transition. I would recommend to anyone looking to feed their cat a better product.
Response from SmallsOct 14, 2024
Thank you so much for your feedback! We're glad to hear your kitty is a fan. 🐾
steve G.
I was super impressed with their customer service! Joseph got back to me with a satisfactory answer to solve my problem in less time than it takes to feed my 7 cats! I'm an old tart who gets anxious buying over the internet but ... not with Smalls! I highly recommend!
Response from SmallsOct 14, 2024
Thank you so much for your review! 🐾 Customer service is a top priority for us, and we love hearing you are satisfied with it.
Natasha G.
Great Company and Great Product. My cats love it. Meaw!!!
Response from SmallsOct 14, 2024
Thank you for your wonderful review! 🐾 We're stoked ot hear your cats are fans.
NoSmalls
Doesn't ship to Alaska! why not??? Are we not part of the United States??? screw your company!
Response from SmallsOct 14, 2024
Thank you for your review! We are sorry about this inconvenience. Sadly, we do not currently have the bandwidth to ship to Alaska, but we hope to change this in the future.🐾 We hope you can understand.
JL
This is the best cat food on the market. Other brands make big claims, but they are hype: they use ingredients that are not good for your pet. Their food is expensive, NOT because it’s high quality, but because they spend a lot of $ on advertising! My cats love Smalls and will even eat it cold from the fridge, but of course they prefer it slightly warmed. Important: it can take some time for them to adjust to their new food, that’s how cats are and it’s part of the reason why we love them—they are intelligent creatures. Follow the instructions: mix a bit of warmed Smalls thawed food into their regular food, then keep increasing the Smalls portion until they are eating only Smalls food. It took us a few weeks but it works! BENEFITS: Our cats are healthier with shiny coats and bright eyes They eat smaller portions and eat less food overall (Smalls is quality nutrition, not junk and fillers) Fewer vet bills Convenience: delivered to your door, no shopping trips needed The price is very reasonable based on the above Very happy that we discovered Smalls and highly recommend them.
Response from SmallsOct 15, 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that your cats love Smalls and that you've noticed such positive changes in their health and well-being. It's great to know that our gradual transition method worked well for you; we always encourage cat owners to take their time to ensure a smooth shift to new food. We appreciate your insights on the quality of our ingredients and the convenience of home delivery. Your support means a lot to us, and we're grateful for your recommendation to other cat owners. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you again for being a part of the Smalls family!
Bryce
My order was scheduled with the possibility that the package would sit in transit over the weekend. So, Smalls held the order a couple extra days and refunded me $10 for the delay to assure the freshness of their products.
Response from SmallsOct 15, 2024
Thank you for sharing your experience with us! We understand how important it is to provide your pets with the best quality nutrition, and we appreciate your patience during this process. If you have any further questions or need assistance with your order, please don’t hesitate to reach out. We’re here to help!
Katia D.
Smalls is a wonderful healthy food option for your beloved cat. My cat was desperately missing her favorite flavors as we were struck by hurricane Helene, but smalls saved the day and replaced my order. I’m so grateful for their kindness… and I can continue to feed my kitty only the best food.
Response from SmallsOct 15, 2024
Thank you so much for your heartfelt feedback! We’re thrilled to hear that Smalls was able to support you and your cat during such a challenging time with Hurricane Helene. It’s our mission to provide the best nutrition for your beloved pets, and we’re glad we could help ensure your kitty continued to enjoy her favorite flavors. If there’s anything more we can do for you, or if you have any questions, please feel free to reach out. We truly appreciate your support!
KATHLEEN S.
Very happy with smalls and my two kitties love it. Would love to see more variety, or seasonal flavors to provide more variety.
Response from SmallsOct 15, 2024
Thank you for your wonderful feedback! We’re happy to hear that you and your kitties are enjoying Smalls. Your suggestion for more variety and seasonal flavors is greatly appreciated, and we always aim to enhance our offerings based on customer input. If you have any specific flavors or ideas in mind, feel free to share! We value your input and look forward to continuing to provide your cats with the best nutrition.
