SmallsBig Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Tammy K.
I had a problem with my order. I contacted them via text and they responded within hours. They fixed my issue within days.
Response from SmallsDec 8, 2024
Thank you for sharing your experience! We're so glad to hear that our team was able to resolve your issue quickly and efficiently. If you ever need further assistance, don't hesitate to reach out. We're always here to help!
Elizabeth A.
Prior to Smalls, my Casey was having diarrhea issues with the food she was eating. She was looking and acting like her 16 years. Since being in Smalls, the diarrhea has stopped, she’s much more lively, and she lets me know when I’m late in feeding her. The recent addition of the dry puffs also has been awesome.
Response from SmallsDec 8, 2024
That's wonderful to hear! We're so happy that Smalls has made such a positive impact on Casey's health and energy. It's great to know that both the food and the dry puffs are keeping her feeling lively and happy. If you ever need anything else or have questions, feel free to reach out. Thanks for sharing your experience with us!
Debra
I have been using Smalls to feed my picky cat for a little over a year. It is the one product she doesn't tire of. She digests it well, and has become increasingly active on it. Coat also looks great.
Response from SmallsDec 9, 2024
Thank you for sharing your experience! We're so happy to hear that Smalls has been a hit with your picky cat and that it keeps her coming back for more. It’s wonderful to know she’s thriving, with better digestion, a boost in activity, and a shiny, healthy coat. We love being a part of her journey! 😻
Arby
I ordered the smaller size to ensure my cat was on-board with the brand, but smalls sent a double order, with double cost, and double shipping. I didn't check into returning the extra order as it's perishable and all. Kitty did finished eating it all, and we have since placed another order. She won't eat it every meal, but trusting that it is healthy and good for her, i like having it around for when she will.
Response from SmallsDec 12, 2024
We apologize for the inconvenience caused by the double order. We understand that receiving an unexpected order can be frustrating, especially when dealing with perishable items. If you would like more assistance regarding this and would like further help feel free to reach out to our Cat Concierge team at [email protected] or text us at 503-487-4303! We appreciate your understanding and patience.
Leah
My cats LOVE their food from Smalls. I ordered as an experiment and I can't turn back now or else we'd have an uprising in my home lol.... But they get so excited for their meals now and I'm happy to be feeding them a higher quality food!
Response from SmallsDec 9, 2024
Thank you for sharing! We're thrilled to hear your cats are loving their Smalls meals (and that the experiment was a resounding success!). Knowing they're excited for mealtime and enjoying higher-quality food makes us so happy. Here's to keeping those uprisings at bay with more delicious meals!
Krista Y.
I have a few older cats that needed a good food. One is 17 and gets chronic UTIs if she eats regular canned food, One is 15, and a VERY picky eater, and the 3rd is 14 and diabetic. They have been eating smalls wet food for quite a while now. The 17yr old has had 0 uti's, my 15yr actually eats instead of just picking at the food (or trying to bury it), and my diabetic boy is so on schedule that he makes sure I am up at the right times to feed him. This food also has reduced the amount of vomit from my kids too. The 17yr old used to overeat the dry food and we would get piles of it everywhere. That has stopped completely and all I get now is the healthy occasional hairball which is fine by me and my feet. Thanks Smalls, my kids are so much happier and healthier on your food!
Response from SmallsDec 9, 2024
Thank you for sharing such an incredible story about your fur babies! We're beyond delighted to hear how Smalls has made such a positive impact on your cats' lives. From no more UTIs for your senior kitty to making mealtime enjoyable for your picky eater and helping your diabetic boy stay on schedule, it's amazing to see the difference high-quality nutrition can make. We're also happy to hear the reduced vomiting and fewer "surprises" for your feet! Thank you for trusting Smalls.
Kathy I.
My kitty just loves your product especially the pulled chicken variety.
Response from SmallsDec 9, 2024
Thank you so much for sharing! We're thrilled to hear that your kitty is loving the Pulled Bird—it’s always great to know when a furry friend has a favorite! If you ever need anything, don't hesitate to reach out!
Shellie N.
My cats absolutely love Smalls fresh food. They know when it's time to eat and they meow loudly until they are able to dive in and start eating. We have been using Smalls for almost 6 months and they still get excited each time. Eating Smalls has helped to get my diabetic cat's glucose under control. The variety of food is amazing and I love that I can give them fresh food everyday.
Response from SmallsDec 9, 2024
Thank you for sharing your experience! We're so happy to hear that your cats adore their Smalls meals—mealtime excitement is the best! 🐾 It's wonderful to know that Smalls has helped with your diabetic cat's glucose control; proper nutrition can make such a big difference. We’re glad you’re enjoying the variety and the joy of serving fresh food daily. If you ever need assistance, we’re here for you and your fur babies!
