SmallsReviews of smalls.com

Response from SmallsJan 12, 2025

Wow, what a wonderful testimony to the impact Smalls has had on your cats! 🐾✨ It’s amazing to hear about the transformation in their energy, coat health, and overall well-being. Noticing improvements in digestion and fewer tummy troubles is such a win! Your commitment to prioritizing their health and happiness is truly inspiring. 💛 Thank you for sharing your story and for trusting Smalls to be a part of your cats' lives. If there’s ever anything we can do to make things easier or enhance your experience, don’t hesitate to let us know!

Response from SmallsJan 12, 2025

It's great to hear that you found it easy to adjust your order to fit your cat's needs and preferences! 😺 Flexibility and convenience are so important when it comes to keeping our furry friends happy and healthy. If you ever have any questions or need further assistance, we're always here to help. Thank you for sharing your positive experience! 💛🐾

Response from SmallsJan 13, 2025

That's a fantastic choice! We're thrilled to offer options that help reduce waste and align with sustainable practices. It's wonderful to hear you're making decisions that are good for the planet while still providing your cat with high-quality food. Thank you for being mindful of the environment 🐾

Response from SmallsJan 26, 2025

Thank you so much for sharing this deeply touching experience. We’re honored to have been a part of helping your sweet cat gain strength and feel better during such a difficult time. Extending her life and improving her quality of life means the world to us. Sending you and your beloved cat so much love and support—please let us know if there’s anything more we can do for you both.

Response from SmallsJan 26, 2025

Thank you so much for sharing your experience! We're happy to hear how much your kitty loves Smalls and that our Cat Concierge team was able to provide peace of mind and support when needed. Your kind words mean the world to us, and we’re so glad you found the perfect food for your baby boy. Please don’t hesitate to reach out if you ever need anything—we’re here for you!

Response from SmallsJan 26, 2025

Thanks so much for sharing. It's always a win when a picky kitty finds their favorite meal and we are so happy it's Smalls! We appreciate the feedback and hope your kitty keeps on enjoying their food.

Response from SmallsFeb 2, 2025

Thank you for your honest feedback about Smalls. We're so glad you appreciate the quality of our food, packaging, and portion sizes, and that you find our pouches easy to use. We also appreciate you pointing out the areas where we can improve. We understand your frustration with our website and the difficulty in finding specific information like our location, sourcing details, and ingredient breakdowns. To help, most of this information can be found on our FAQ page: https://help.smalls.com/ We also hear your feedback about the limited protein options and your cats' declining interest in the poultry and fish recipes. We understand how frustrating it is when your cats get picky! We're always exploring new recipes and protein sources. We know how important variety is, especially for senior cats. We're sorry to see you go for now, but we appreciate you giving Smalls a try. We hope that in the future, we'll have more options available that will entice your feline friends. We'll keep you posted on any new developments!

Response from SmallsJan 26, 2025

Thank you so much for sharing your experience! We're happy to hear that your cat is feeling more energetic and playful—it’s always rewarding to know the difference our food can make. We understand the price can feel a bit high, but we’re committed to using only high-quality ingredients to provide the best for your furry friend. Knowing your cat loves the food and is thriving makes it all worth it! If you ever have any questions or need assistance, don’t hesitate to reach out.