SmallsReviews of smalls.com

Response from SmallsFeb 16, 2025

We're sorry to hear your cat isn't interested in the food. It's frustrating when you're trying to do what's best for your pet and they're just not having it! Cats can be notoriously picky. Have you tried any of the common tricks to entice a picky eater, like warming the food slightly, adding a small amount of low-sodium broth, or mixing it with their current food in gradually increasing proportions? Sometimes it takes a little patience and experimentation.

Response from SmallsFeb 16, 2025

That's such a heartwarming story! Congratulations on your expanded kitty family. It's wonderful that you're so dedicated to providing the best nutrition for your cats, especially after such a special birthing experience. We're thrilled that Smalls is a hit with your feline crew and that you feel good about the care you're providing. Thank you for choosing Smalls and sharing your lovely story!

Response from SmallsFeb 16, 2025

We're sorry to hear your cat wouldn't eat our food. It's always disappointing when a new food isn't a hit with our furry friends. We understand that cats can be picky eaters, and sometimes, despite our best efforts, they just don't take to certain foods. If It helps, warming the food with some hot water or ~10 seconds in the microwave can really open up the ‘nose’ of the food. We've also found that toppers like tuna water, low sodium bone broth, bonito flakes, or any usual brand of treat you feed them make good enticers to help them get familiar with Smalls.

Response from SmallsFeb 16, 2025

That's fantastic! It's wonderful to hear your cats love Smalls and that you appreciate the fresh, healthy ingredients. It's a great feeling to know you're feeding your pets nutritious food, and we're so glad Smalls helps you do that! Thanks for sharing your positive experience.

Response from SmallsFeb 16, 2025

That's wonderful to hear! It's always great when cats enjoy their food, and positive customer service experiences make such a difference. We're thrilled your kitties are happy with Smalls and that you've had a good experience with our team. Thanks for sharing your positive feedback!

Response from SmallsFeb 9, 2025

That's fantastic! We love hearing about cats who are thriving on Smalls. It sounds like your kitty is a shining example of the benefits of a healthy, balanced diet. We're so glad he's happy, healthy, and enjoying his Smalls!

Response from SmallsFeb 9, 2025

We're sorry to hear that Finny has gained weight despite feeding him the recommended amount of Smalls and kibble. It's understandable that you're concerned, especially since he has gastrointestinal issues. For more specific guidance, including how many calories are in each recipe, please take a look at our feeding guidelines: https://help.smalls.com/en_us/how-to-serve-BJprhFg1a Please adjust accordingly based on your cat’s unique needs and check with your vet to ensure your cat’s health needs are fully met!

Response from SmallsFeb 9, 2025

That's great to hear! We're glad you find our portal easy to navigate and that your cat enjoys their Smalls. We strive to make the whole experience as user-friendly as possible, from managing your subscription to providing delicious and healthy food that your cat will love. If you have any questions or need any assistance with your Smalls account, please don't hesitate to reach out to our customer service team. They're always happy to help!