SmallsReviews of smalls.com

My cat absolutely loves your food

My cats love Smalls. Their food seems like it is keeping them healthy. In my case Smalls has gone above and beyond in customer service. I lost my cat last summer, when I let them know, to cut my order down, they were very helpful. They later sent me a little care package in Tenzin’s memory. That kind of care goes above and beyond.

My cats love the great quality food.

This is the only wet food we have found that she will always eat. She's excited for her meals

My experience with Smalls was great even though my 15-year-old cat, Mimi, was dying of cancer. With Smalls, she got to eat food she enjoyed in her last few weeks. I had been making anti-cancer cat food for her, but she eventually started to eat it less and begin to lose weight again. I ordered all of Smalls' flavors and she liked them all. She seemed to particularly enjoy the one called Smooth Pig, which surprised me since I had never fed her pork before. She liked the food even more when I would warm it up slightly in a steamer. Their food has very similar ingredients to the anti-disease diets found in many holistic veterinary care books on pet nutrition. It even has the percentage of moisture on each label, moisture in food being particularly important for cats since cats tend to not drink enough water and eventually develop kidney issues, like Mimi did. The service was great, the food was still frozen when it arrived at my address. When Mimi finally passed away, Smalls was kind enough to send me a box of tiny plants, which I placed in front of Mimi's altar. I'll be sure to come back to Smalls when I'm ready for another cat. Learning to make homemade food for an ailing cat taught me a lot about proper pet nutrition, and that led me to Smalls. Thank you, Smalls, for your healthy products and kind customer care!

The quality of Small's fresh food is amazing. Additionally their customer service is beyond helpful!

I decided to give Smalls a try when our local store wasn’t able to keep our usual food in stock. I’ve always been selective in the food I feed my 2 cats, even more so now as they turn 12. Our normal food is also a fresh option, although I was curious if they might like Smalls more. The sample deal was very inexpensive and worth the money. Unfortunately, once you move to the full subscription, pricing drastically increases. They do give size options, and you do save a little $ per pack when choosing larger boxes, in my opinion though, you need to pick the largest box for the subscription to be worth it, and that is A-LOT of food. Doing the math in comparing our usual food, which comes in 1-pound portions, I am paying 3 times more money to get the same amount of food. They do care about animals and their food is definitely amazing quality, but our usual food has the same exact nutritional content and basically all of the same ingredients as Smalls, only it is 3x less expensive. I did a side by side feeding with our usual food on one side and Smalls on the other, they both went for the usual food first, and they both ate all of it before they went for the Smalls. I will still be purchasing the Ground Beef recipe when I can afford it though, because they do REALLY love that one. Also, I forgot to mention that they kindly include a bag of free treats with every order. I think that is awesome, so in conclusion I believe Smalls is worth trying for your cats. Just make sure, if they don’t like it, to cancel the subscription before the deadline or your card will be charged and you will not get your money back.

There is no customer service telephone number for this company, so you are unable to contact them if you need assistance. My cat had an allergic reaction to the other bird formula and I needed to make an adjustment to my subscription before it shipped (ie no more other bird packets). Since my order was “pending” they would not make any changes. Even though my order had not shipped and my credit card had not been charged yet. This seems like a remedial issue that any company could address through a customer service call but you are stuck texting and emailing mostly an automated robot.