SmallsReviews of smalls.com

4.23,851 reviews
Pet Stores

Smalls

About Smalls

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.

Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: smalls.com
Website: smalls.com
Category: Pet Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 49% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Smalls

Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: smalls.com
Website: smalls.com
Category: Pet Stores
Listed on Five Star Index: 2026

Barbara M.

May 5, 2025

My cat was diagnosed with diabetes and…

My cat was diagnosed with diabetes and his condition was critical. We were frightened and I was desperate to find something that he would eat. He wouldn’t touch Royal canin glycobalance and any other food would fluctuate his reading. I found Smalls and asked around various vets and also nutritionists. And after I got the approval from our vet I went for it. Prayed and hoped this would help him apart from his insulin and the Royal canin glycobalance. Look apart from the insulin and the dry food and constant readings to check his glucose it wouldn’t be enough. His wet food from smalls is what has encouraged him to eat, to gain a little more weight since he was skin and bones, be more lovely. Everyone’s position in life is different when it comes to money. But if you can you should. Smalls is no joke. They’re the real deal and my cat is a testimony. Thanks guys for giving Cheshire a second chance. God bless

Response from SmallsMay 11, 2025

Your story about Cheshire is truly inspiring, and we are so touched that Smalls has played such a vital role in giving him a second chance. Hearing how our fresh food has encouraged him to eat, gain weight, and become more loving is incredibly rewarding for us. We understand the fear and desperation that comes with a critical diagnosis like diabetes, and we are so grateful that you found Smalls and that your veterinarian approved it as part of Cheshire's care alongside his insulin and Royal Canin Glycobalance. It sounds like you have been an incredibly dedicated and loving caregiver to him. We believe that every cat deserves the best possible nutrition, and we are honored that Smalls has made such a positive impact on Cheshire's life. Thank you for sharing your powerful testimony with us. It reinforces our commitment to creating high-quality food that truly makes a difference. We wish you and Cheshire all the very best, and we're sending you both our warmest thoughts!

Smalls reviews

3,851 approved reviews, newest moderated first

Lee
May 7, 2025
Smalls - big on service, wonderful cat food
Our cats love their product. Smalls is very customer oriented. They respond quickly to my questions and, if something goes wrong with a shipment, they quickly make it right. I have been ordering from Small regularly for several years and I am very happy with their products and their service.
Response from SmallsMay 11, 2025
That's wonderful to hear! We're so thrilled that your cats love Smalls and that you've consistently had positive experiences with our customer service over the years. It means a lot to us to know that we're providing both great products and reliable support for you and your furry family. Thank you for being such a valued, long-term Smalls customer.
Shari Z.
May 6, 2025
Healthier alternative to store bought.
I appreciate Smalls being a better quality food than questionable store bought food. No more worries about fillers, sugars, and wondering if they’re getting good complete nutrition. Maybe one day they will consider organic.
Response from SmallsMay 11, 2025
We're so glad you appreciate the quality of Smalls and the peace of mind that comes with knowing you're feeding your kitties a nutritious food without fillers or questionable ingredients. We're always striving to provide the best for our feline friends! Thank you for the suggestion about organic options. We definitely value feedback from our customers and are continuously looking at ways to evolve and improve our recipes and sourcing. We'll be sure to pass your interest in organic ingredients along to our team for their consideration as we plan for the future.
Deborah C.
May 6, 2025
My cats love Smalls
My cats love Smalls. They are both rescues. They both get a small amount of kibble, and eat Smalls mixed in at every meal!! They are both shiny, healthy and happy!!
Response from SmallsMay 11, 2025
That's wonderful to hear! It sounds like you've found the perfect balance for your two rescue kitties with a mix of kibble and Smalls. We're so glad they're thriving, looking shiny and healthy, and happy! Thank you for giving those rescues such a loving home and for making Smalls a part of their happy, healthy lives! 😻
Don
May 6, 2025
Smalls is great
I like smalls because they are up front about their ingredients and make packaging and delivery easy. The options are great but I wish they could offer more a discount or a members club. I want to keep giving my cats the best but sometimes have to skip a month. Overall I still highly recommend.
Response from SmallsMay 11, 2025
It's wonderful to hear that you appreciate our transparency with ingredients and find our packaging and delivery convenient! We're also glad you like the variety we offer. We understand that cost can be a factor, and we appreciate your suggestions. We are always exploring ways to provide value to our loyal customers, so we'll definitely pass your feedback along to our team. We're so grateful for your high recommendation!
Marie C.
May 6, 2025
Smalls is selling a great product and…
Smalls is selling a great product and has great customer service
Response from SmallsMay 11, 2025
That's wonderful to hear! We truly appreciate your positive feedback on both our product and our customer service. We strive to provide the best for our feline friends and their humans. Thank you for being a part of the Smalls family! 😻
cindersue
May 6, 2025
I initially went with Smalls because of…
I initially went with Smalls because of the fresh and real food. It had benefits of less smelly poop, less poop actually, less shedding, better demeanor, but she was gaining weight (which doesn’t make sense to me because she was only getting one-half pack per day. If you have suggestions or a “diet” (fewer calories - and she doesn’t like fish, only poultry/chicken/turkey), I’m definitely open to you letting me know if there’s something we can work out. She’s a Tortie with the full blown “tortitude” and that was better as well with Smalls. She’s adorable and precious, very vocal and playful. She’s my and my husband’s little baby girl. Her name is Izzy.
Response from SmallsMay 11, 2025
It's wonderful to hear about all the positive changes you've seen in Izzy since she started Smalls! It's interesting that she was gaining weight on just half a pack a day. While our fresh food is generally very healthy, calorie needs can vary between individual cats based on their metabolism, age, and activity levels. As a note, each packet of Smalls is 200 calories. This is the daily serving size for the average 10lb cat, as adult cats need about 20 calories per pound per day. Depending on the flavor, these packets range from 4.1-5.5oz due to different proteins having varied caloric densities. For additional guidance, feel free to reference our feeding guideline page - https://help.smalls.com/en_us/how-to-serve-BJprhFg1a. We want Izzy to continue enjoying the benefits of Smalls while maintaining a healthy weight. We definitely recommend reaching out to your vet for their advice!
Barbara M.
May 5, 2025
My cat was diagnosed with diabetes and…
My cat was diagnosed with diabetes and his condition was critical. We were frightened and I was desperate to find something that he would eat. He wouldn’t touch Royal canin glycobalance and any other food would fluctuate his reading. I found Smalls and asked around various vets and also nutritionists. And after I got the approval from our vet I went for it. Prayed and hoped this would help him apart from his insulin and the Royal canin glycobalance. Look apart from the insulin and the dry food and constant readings to check his glucose it wouldn’t be enough. His wet food from smalls is what has encouraged him to eat, to gain a little more weight since he was skin and bones, be more lovely. Everyone’s position in life is different when it comes to money. But if you can you should. Smalls is no joke. They’re the real deal and my cat is a testimony. Thanks guys for giving Cheshire a second chance. God bless
Response from SmallsMay 11, 2025
Your story about Cheshire is truly inspiring, and we are so touched that Smalls has played such a vital role in giving him a second chance. Hearing how our fresh food has encouraged him to eat, gain weight, and become more loving is incredibly rewarding for us. We understand the fear and desperation that comes with a critical diagnosis like diabetes, and we are so grateful that you found Smalls and that your veterinarian approved it as part of Cheshire's care alongside his insulin and Royal Canin Glycobalance. It sounds like you have been an incredibly dedicated and loving caregiver to him. We believe that every cat deserves the best possible nutrition, and we are honored that Smalls has made such a positive impact on Cheshire's life. Thank you for sharing your powerful testimony with us. It reinforces our commitment to creating high-quality food that truly makes a difference. We wish you and Cheshire all the very best, and we're sending you both our warmest thoughts!
Damara Marie L.
May 5, 2025
My cat absolutely loves smalls!!
My cat did not hesitate to eat up all of their flavors of smalls! My cat transitions smoothly! No problems at all! My cat looks forward to meal time, I plan to use smalls for the rest of his life! Thank you smalls!
Response from SmallsMay 11, 2025
That's absolutely fantastic to hear! We're so thrilled that your kitty loves all the flavors and transitioned so smoothly. It sounds like mealtime is a real highlight! Thank you for such wonderful feedback – we're honored that you plan to make Smalls a part of his life for many years to come! 😻

SmallsReviews of smalls.com

About Smalls

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Smalls reviews

Smalls - big on service, wonderful cat food

Healthier alternative to store bought.

My cats love Smalls

Smalls is great

Smalls is selling a great product and…

I initially went with Smalls because of…

My cat was diagnosed with diabetes and…

My cat absolutely loves smalls!!

About Smalls

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

Smalls reviews

Smalls - big on service, wonderful cat food

Healthier alternative to store bought.

My cats love Smalls

Smalls is great

Smalls is selling a great product and…

I initially went with Smalls because of…

My cat was diagnosed with diabetes and…

My cat absolutely loves smalls!!