Ganin L.
Renewed vitality for an elder Matriarch cat!
My original order was messed up. It arrived late and things were not frozen. Smalls immediately made a new order and sent it to me. My senior kitties like it but my eldest is almost 16 and it’s made a difference in her overall appearance, vitality and personality. Prior I was spending the same or more on “the best” cat food available! I appreciate the whole Smalls team. They are quick to respond and my successive orders have been on time and perfect! I appreciate your attention to detail, time, function and communication.
Response from SmallsOct 24, 2025
That is wonderful feedback! Thank you so much for taking the time to share your full experience. I'm truly glad we were able to quickly rectify the initial shipping error and get you a fresh order immediately. It is fantastic to hear that your senior kitties like the food, and especially that your almost 16-year-old is showing a visible difference in her appearance, vitality, and personality! Knowing that you are spending the same or less than you were on other high-end foods, but getting better results, is exactly what we aim for. We appreciate you recognizing our team's effort in being quick to respond, and for noticing the attention to detail, time, function, and communication on your successive, perfect orders. Thank you for trusting the entire Smalls team.


