Small Business BankReviews of smallbusinessbank.com

Overall the bank has the functionality that I need (checks, debit, direct deposit, transfers, etc.) and I like being able to call and immediately get a helpful person on the phone. However, the login security is clunky and kind of ridiculous. No one else does it this way (hint, hint). The online experience and the app has the functionality that I need, but the design is lacking. They need to hire a good professional firm to redesign the online experience (web and app).

SBB made opening a small business account easy and inexpensive. I am glad I'm banking with them

Call center is very helpful and they deliver everything they promise. The perfect no-frills bank for my small no-nonsense business.

We've had a very pleasurable overall experience with Small Business Bank. Customer Service is top notch and response time is amazing.

From start to finish my experience in opening a Small Business account was a hassle free, pleasant experience. I recommend SBB to anyone looking for a full service Small Business account without having to jump through a bunch of bureaucratic hoops or pay exorbitant monthly fees.

So much better than dealing with the big banks!

So far, it's been a good experience (it's only been 1 week). The customer service is very good. I am waiting for the business credit card which would make it much more convenient versus going to another bank for a business credit card.

perfect for our small business needs... Staff is responsive and helpful. Every time I've called for help a real human being has answered. In fact, it's usually Samantha! Think small town virtual bank.